LG Electronics — Service delay

Address:Chennai, Tamil Nadu

Hi Team,
I used LG KP500 Model Mobile for past one year. Unfortunately mobile fet down and mobile went to off state. i Gave to service centre on[protected] . They Told, we need to replace mother board and display. Mother -Board will be replaced under waranty, but for display i need to pay. I also agreed for that. They told, it will take Two buiseness days for servicing. But after a week also no respond from Service centre. Then i asked them, they told, they have no mother-board stock, it will take another week, i waited for a month.. today date is[protected]. still they didint gave my mobile back, Past one month i am suffering without mobile. My mobile warranty will expire on[protected]. I do know still how long they will take .

Job No : RNA[protected]
Receipt Date :[protected]

Service Centre : Genesis Communication
Service centre contact details : [protected],[protected]

* They have notice like, "THEY ARE DOING FASTEST SERVICE WITHIN 24 HOUR"


-
Jones
Symantec Software Services
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LG Electronics — delay in service

I registered a service request with LG on 26th April but even after 2 days gone neither service engineer called nor visited at my place. I equired many times but not a solid reply received from customer care executive.

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