[Resolved] LG Electronics — Refrigerator Compressor not working

sorabh.mathur2008

from Delhi, Delhi

Address:

Ajmer, Rajasthan

i have already logged as complaint on LG website and also send SMS to customer care but no response from their side till 2 days has passed away. I highly disappointed..

I have purchased one Double door Refrigerator's from Ajmer in July 2008 in name of Madhulika Mathur. But I have misplaced my Bill copy. As well as I don't use this Refrigerator's continuously. Its operated when we required need of fridge. Now today I checked with your company Engg. and he find problem that compressors of fridge is not working properly, it might be having some big problem or finished.

Now my kind request you to please provide me the bill copy & also let me inform on refrigerator compressor how many years Warranty LG provides to their customers. I am also having a full range of LG products

Required you support urgently & needed..

thanks,
Sorabh Mathur
Ajmer
M-[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

HERRY GULATI

from New Delhi, Delhi

Bad product support & bad quality product
(LG PRODUCT IS NOT WORKING )
To whom it may concern .

PRODUCT MODEL NO. 225 LITER
MODEL NAME : LG SINGLE DOOR
hello Sir, I m frustrated after buying the LG REFRIEGERATOR product and I m not satisfied with the service of this product. I bought the LG FRIDGE on dated 15TH OCTOBER2010 now I have a lot of trouble at present it is not working. There is a major problem the REFRIGERATOR is not working, Kindly register my complaint and replace my REFRIGERATOR was bought . If the LG REFRIGERATOR is not put into use by you or your authorized representatives, I will be left with no other option but to seek the legal assistance of the appropriate forum to get my grievances redressed.

I am not really happy with the way that your after care service centre is functioning, since they are simply interested in charging the customers rather than addressing the issue/problem rightfully. I hope you will understand my mental agony and the problem I have been facing all these days and set the issue amicably since it is the responsibility and duty of the producing firms to attend to the customers’ needs.

i have very bad experience with LG product.

Even i don't know where i suppose to go with my complaint.
what should i have to do?

Should i never purchased again LG product, even not suggest other to buy LG product. I am requesting you to see the matter and try to solve my problem.

My Proper Name and address is ...

VINAY BUDHIRAJA
176 OLD SAHIB PURA
TILAK NAGAR
NEW DELHI - 110018
[protected]