I am a resident of delhi...n i own an LG air conditioner..purchased two years back. My AC has not been working properly since last week..n i called LG customer care for the same.I was shocked at the poor service provided by them.For four conscecutive days, some or the other executive kept telling me they would contact me within 24 hrs, n nobody called. Then after i lost my patience with themthey gave me the local area customer care number..who didn pick up the phone for a day..n then gave me various numbers of repair technicians none of who had any idea that they were suppposed to look into my complaint. Till now no one has come for looking into the complaint and m kind of too frustrated too run after them anymore...i would suggest them to shut down this customer care service rather than frustrate their customers by it. Was this information helpful? |
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