[Resolved] LG Electronics — Customer Service sucks | |||
I've bought an LG split AC three weeks before. I have not even received a demonstration. It is still at home in an unusable condition. I have doubts if I'd get it even after the summer is over. What kind of service is to be expected from a brand like this. This is such a hoax of a brand name that it has. If service goes on like this, there sure are many reasons for doom. Consumers have to join together and sue such a company that hardly lives up to expectations and make the consumer run behind the sellers! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
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Dear Customer
We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com
LG Service Team
We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com
LG Service Team
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LG — LG Service *ucks
hello,Am a most unfortunate customer who happened to buy an LG refrigerator by sheer unluck.
I will be recommending every friends not to buy any kind of LG products from now onwards.
I had a stupid refridgerator from LG which doesnt cool. The first thing.
I called your support guy and one technician came up.
Concluded right away. Blockage in gas chamber. Change the gas, fix the blockage.
The gas guys came, changed the gas, fixed the blockage.Took the money.
The fridge is just the same as before.
I lost the money.
Raised another complaint, had to call all the ancestors of the call center lady to get some one attend my issue.
A new technician came, this time a better one, and he removed all the freezer and other things to find that the freezer had a complaint and thus not cooling.
He said they have to change the GAS again.
and said someone will turn up from the firm to change the gas and fix the freezer.
To Hell, no one turned out for the last one week.
Its almost 1 month since i raised the first complaint.
Check it out here.
[protected]
Check the first ticket that i opened and OPEN your EYES and see when was the first ticket created.
Am gonna post this on all the forums and if no one turns out, am sure to go to consumer court.
Thanks for Being Theives who stole my money.
Nev