LG Electronics — FAULTY WASHING MACHINE

Address:Siwan, Bihar

I was purchased washing machine model no F 8068 NDP on 20 12 2012, after repeated calls to the so called customer service nearly 10 times, the engineer visited for demo and informed that the PCB of this machine is faulty, hence it will not work. I request the company to exchange the machine at earliest, why i keep the repaired machine if i paid for a new.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I bought an LG washing machine 2 months ago. The door was found to be leaking water. I made a complaint to LG and thankfully they promised to refund the amount as they don't have another similar model. Now we'll have to again go through the same process of selecting a new machine and wasting at least half day. This is third instance when someone in our family has experienced problems with LG product (once with fridge and twice with different washine machines). Not only this but LG products don't even meet the promised features (like reduced noise etc).
I've also used a lot of Samsung product and must say they are far superior to LG in terms of technical superiority.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7065
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information