[Resolved]  LG Electronics — Inferior Quality of LG LCD 32"

Address:

Gujarat

Hi,
I purchased 32 inch LG LCD TV as well as LG refrigerator and LG Washing machine last year on 21 Sept 2009 from S K Vision Vapi, Gujarat and exactly after one year screen of LCD stopped working. I purchased the LG LCD at a cost of 36,500 Rs on 21 Sept 2009 & delivered to my home on 24th Sept 2009. Exactly after one year of it's purchase on 24 Sept 2010 It's display stopped working. At the time of purchase, it was told that it's a quality product and nothing will happen to the product for years. On 24th sept, 2010 i logged a complaint at Vapi LG Service center and i was told that cost to repair the screen is 13,000Rs to install new display. It means that it's a inferior quality product and technology is not good and the company has to reimburse for it as it's not cutomer's fault...it's a quality issue and needs to investigated and impact assessment to be done. I keeping trust in LG brand, purchased but now i've lost trust in this brand as company is not going to help me and even after 2 months of complaint, i am not getting any satisfactory answer from the company. In future neither I am not going to purchase any of LG products, even if it is available free of cost nor I would suggest anybody to buy LG product. My LCD is still lying with service center since last two months as i am not able to pay this much of huge amount to repair within one year of it's purchase, rather i would prefer to buy any low cost TV of any good brand.



I am going to put this in all social networking sites so that people would be aware of quality about LGproducts.

From now onwards my caption on all social networking site will "THINK 1000 TIMES BEFORE PURCHASING LG PRODUCTS"


Gaurav Pandya
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