LG Electronics, India — complaint against microwave

Wepurchased a microwave 8091 on 14.08,2012 from lg circuit mall, sector 8 ,chandigarh and when the engineer came for installation it was not working properly and he made some changes and even changed bulb of this said product. After that after every 2 months
a major part of the appliance stopped working and had been replaced but when it was repalced 4th time I requested the company to be kind enough to replace this product as after warranty period we will not be able to bear the loss of inr 2000/- Every 2nd or 3rd month as that part costed almost this much( including labour charges) and after 3 days another part of the product got damaged and it had stopped working and then again I requested the same but no responsible answer from the company. Instead of helping us the company officials are trying to harrass us in one way or the other and now the branch mnager, karnal is bothered about the earthing in our house where we are using other lot of appliances. We want replacement of our product and the company should also bear the cost of mental agony and harrassment being given by the officials of karnal office.The product is lying dead since 30.07.2012
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Wepurchased a microwave 8091 on 14.08, 2012 from lg circuit mall, sector 8, chandigarh and when the engineer came for installation it was not working properly and he made some changes and even changed bulb of this said product. After that after every 2 months
a major part of the appliance stopped working and had been replaced but when it was repalced 4th time I requested the company to be kind enough to replace this product as after warranty period we will not be able to bear the loss of inr 2000/- Every 2nd or 3rd month as that part costed almost this much( including labour charges) and after 3 days another part of the product got damaged and it had stopped working and then again I requested the same but no responsible answer from the company. Instead of helping us the company officials are trying to harrass us in one way or the other and now the branch mnager, karnal is bothered about the earthing in our house where we are using other lot of appliances. We want replacement of our product and the company should also bear the cost of mental agony and harrassment being given by the officials of karnal office.The product is lying dead since 30.07.2012
The company should bear the loss.
Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

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