[Resolved]  LG Electronics India — Air Conditioner Repair Service is Pathetic. Staff is not even trained. Product has not been repaired for the last two weeks.

Address:

Uttar Pradesh

We've had a 1.6 Ton LG Air Conditioner for the last 4 years. We recently registered a complaint with LG to replace the compressor as it had gotten spoilt. LG sent two engineers who promptly changed the compressor but didn't care to listen to us when we said we didn't think the AC was cooling. They just went off telling us that it will take some time. We checked for a day and noticed that things had gotten worse. We now have ICE forming on the unit inside and on the pipes outside. We've complained again and again but no one at LG has bothered to really have a qualified engineer fix the problem. Seems like people at LG are doing too well with Sales but care a damn about after sales. If someone at LG is reading this, please feel free to get in touch with me ( that is if you haven't already spoken to me and have done nothing about it )...Siddhant Johri, Noida, India