Address: | Gautam Buddha Nagar, Uttar Pradesh |
We have 26 inches LG LCD TV make: 2008. 26LC7R-TS.
We purchased AMC (Annual Maintenance Contract) from LG in 2011 for 3 year (exp 2014).
Serial No : 710SRDD58410
AMC Start Date : 03/07/2011
AMC end dat1 : 02/07/2014
In Aug 2012, TV stopped working. The technician informed us that the screen of the TV has problems but the company has stopped manufacturing the screen. The only solution according to them was that we will get a depreciated amount.
We want the product in working condition, we do not want money.The AMC promises that each and every part of the TV is replaceable. So LG should delivered what it has promised.
For the last one month we have been continuously requesting LG to find a replacement but it has been of no use. It is very easy for a MNC to say that it can not replace a product but it us consumers who have to suffer financial loss(in this case rs 20000.00 atleast) and stress. Was this information helpful? |
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