[Resolved]  LG Electronics — LCD TELEVISION REPAIR

Address:Mumbai City, Maharashtra

I have made a complaint on my LG Television which has a Power supply problem, on the 12th Sept 2011. They said a Part needs to be replaced and will be done within 3 days.

Complaint No. - RNA[protected].

The part is a common part which all technitians say goes Bad on the LG TV model 32LB9RA.

The LG Technitians nor their bosses have been able to give me a date and time by when they can fix this problem up as they say they dont have the part.

Today It is the 25th of september They havent reverted back and Whenever I call them they keep saying it will take 3 days more.

Should we still buy LG TVs when they cannot service their existing customer. How are they going to compensate for mistakes made to the consumer.

What would the damages bill that they would get if they were in the USA.

These Multinational Companies treat Indians like a pice of !!

Email - [protected]@hotmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Till now no one has attended to us.

We made fillow up calls today also.

You must compensate us for the damages, as I couldn't watch my fav programms including the champions league cricket matches, F1 racing and others

How would yr attitude towards this complaint be if we were in the US or UK?

You have taken the indian consumer for granted.

L G Electronics — Repairs to LCD Tv

I have Annual Maintenance Contract with L G Electronics. It has been over 2 months since our TV is not repaired. We have made repeated calls to various employees in the service centre and to call centre. Not only that we have also talked to many supervisors. Now they do not attend to our calls.We are senior citizens and been harassed by the company.Please guide us My e- mail id is [protected]@hotmail.com.

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