LG Electronics — No value for customer time

Address:

Chennai, Tamil Nadu

Service Reference Number : RNA[protected]
I am Sreejith Nair from Chennai, who lodged a request on 07th Apr for uninstalling and reinstalling the LG AC clearly mentioning as the requirement will be on 12 or 13 Apr.

An engineer called me on 9th Apr, to who I explained that the requirement is on 12th Morning, who provided a Supervisor number. I called the supervisor and updated on 10th Apr, 11th Apr and 12the Apr morning about the requirement.

I took half day leave which costs me around 3000 Rs and held back at home. Following up with the supervisor every 30 min starting from 09 AM. By 11.50 AM, the supervisor came back to me stating that my service request was cancelled which is more than Atrocious.

I called and escalated the issue is customer care and found no avail. This is the second time its happening with me. First LG deceived me by selling a bad AC, now again.
***THANK YOU SO MUCH FOR VALUING THE CUSTOMERS TIME** WE ARE REAL DUMP ***S AND ONLY LG AGENTS ARE SMART***
Hope I have to wait for the entire day to get a technician sacrificing my whole days' salary or Find a better retailer who can do this on time and value the customer...
***LIFE CAN NEVER BE GOOD WITH LG... CHANGE YOUR SLOGAN***