LG Electronics — very irresponsible customer service (urgent attention needed)

Gurmeet.Munshi

from New Delhi, Delhi

Address:

Gautam Buddha Nagar, Uttar Pradesh

Dear Sir/Madam,

I had made complaint of LG Air conditioner on 19th May and today is
24/5/08 still my complaint of Air conditioner not resolved. Your customer representative came on 21st after checking the Air conditioner they said Gas is not there so it needs to fill the gas and for that they need to take away the AC to the service center as they don't had the transport that day to take the AC they said they will come tomorrow and take the AC but nobody came back till date to take the AC. I am calling in the service center to check the status but your phone nos are continuously coming busy.

SHAME ON LG SERVICE

DISSATISFIED CUSTOMER
Gurmeet Kaur Munshi
192 C, B-10, Udaigiri-II
Sector-34
Noida 201 301
Cell:91-[protected].

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Comments

BIPUL BARMAN

from Mumbai, Maharashtra

LG (Air Conditioned) — very irresponsible customer service

Dear Sir
I have purchased a window AC from suri, West Bengal.From the day of of puchase it continues to perform badly.During warranty period fan motor has been replaced.Sevaral time your representative comes to attained noise & cooling problem.NOW AFTER COMPLETION OF ONE YEAR WARRANTY PERIOD MY AC FACED STARTING PROBLEM-YOUR LG REPRESENTATIVE FOUND THAT ELECTRONIC CERCUIT BOARD TO BE REPLACED & THE COST OF IT ABOUT RS. 1000.00.ALTHOUGH I AGREED BUT ONE MONTH IS GOING TO PASSED YOU ARE DONT BOTHERD ABOUT MY WINDOW AC.AS A RESULT I AM GOING LOSSING THE THRUST FROM YOU.
You are requested to see the matter as urgent.
My request id=N8C92404208

shavezkhan

from Pune, Maharashtra

LG — poor service(urgent attention)

Today 16/07/12 still my complaint of lg air conditioner not resoved. I've called on 06/07/12 for the same. till date it is not resolved and my compliant NO. RNA[protected].They have come on 12/07/12 and took my a.c. for repairment but after that they have not looked back. Now i am calling to their authorised service centre (COOL ENGINEERS, Ghaziabad), they are not attending my calls.just shame on lg service and i hate lg.