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[Resolved]  LG Electronics — not taking any action

Address:West Bengal

I have booked a complain on 25th of February to LG call center for my Washing Machine and my docket no: RNA[protected].

Inspection was done the very next day & the technician told me that the Drum/Wash Tub will have to be replaced & the washing machine will have to be taken to their service station. Today being 11th of March, nobody from their side has turned up even after giving several reminders & requests.

I am a working lady & this delay has put me under lot of pressure as there is no time left in the evening for washing the clothes.

Kindly help.
(M. Dhawan)
[protected]
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Aug 5, 2021
Complaint marked as Resolved 
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Comments

Dear Mrs. Dhawan,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com

Regards,
LG Customer Support Team
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