[Resolved]  LG Electronics — POOR QUALITY PRODUCT

Address:Jamnagar, Gujarat

DEAR SIR,

i HAD PURCHASED LG REFRIGERATOR ON 15/11/2011 BUT WAS UNDER BREAKDOWN ON 1/10/2012, THE SAME WAS CONVEYED TO SERVICE CENTRE AND HAD ASSURED TO REPLACE IT BY NEW ONE, WHEN WE WERE ASKED TO CHECKED THE REPLACE NEW PIECE WE FOUND THAT SOME ACCESSORIES WERE MISSING CHILLING UNIT AND CONNECTION PIPES OF THE COMPRESSOR WERE TEMPERED THIS WAS CONVEYED TO THE HEAD OF THE SERVICE CENTRE HE SAID THAT IF YOU WANT YOU TAKE THIS PIECE IT WOULD NOT BE REPLACED BY ANOTHER ONE, HOW CAN WE TAKE SUCH PIECE AFTER PAYING FULL MONEY HOPE TO RESOLVE THIS EARLIEST AND PROVIDE US WITH NEW BRAND PIECE

KIRIT JOSHI
JAMNAGAR
GUJARAT
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Best Products...i like it much...
Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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