[Resolved]  LG Electronics — manufacturing defect

Address:Rajasthan

I had purchased one washing machine model no. 7519PR, INVOICE NUMBER 4686 on 23/10/2011 from RICHA Distributor pvt. l.t.d, JODHPUR, RAJASTHAN .On 24/10/2011 one person from the concerned shop came for installation, and on the very 1st day there was problem regarding water drainage system. after opening all the parts he was somehow able to solve the problem temporarily, inspite of the efforts made by that person, the same problem of water drainage has not been solved, i had made the complain twice but the problem could not be solved, there is a technical fault in the machine and because of this it needs to be replaced. lg service center is forcing for replacement of part, which is not justified. please do the needful. As this is a manufacturing problem, I want replacement of this product failing which I will be compelled to opt for legal root for redressal of my problem
complain number RNA[protected] DATED[protected]
COMPLAIN NUMBER RNA[protected] DATED[protected]
thank you
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Aug 13, 2020
Complaint marked as Resolved 
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RFFFLG158-LG GL-245FEDG5.FWFZEBN WINE
FLORAL REFRIGERATOR

GAS LEACKAGE FROM NEWLY PURCHASED FRIDGE WITHIN 10-15 DAYS BECAUSE OF WHICH THEIR IS NO COOLING AND NOT MAKING ICE.
Dear Customer

We apologize for this. We have transferred your complaint number and details to the concerned branch service center. Our Representative will attend to your issues shortly.

LG Service Team

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