[Resolved]  LG Electronics — Rusting

I purchased an LG refrigerator two years back. The handle is seen broken from the next day. The dealer assured me to repair the problem with immediate effect. After 11 months the fridge was replaced without my request. After two or three months the replaced fridge was seen rusted. I called the company people as the dealer was closed the shop forever.But they never registered a complaint as told me to look into the matter many times. After two years from the date of purchase the service people came and informed me that the fridge's door must be replaced and the same should be done at my own cost. If a fridge become rusted even before tow years of purchase how can we purchase new one. (or I think the replaced one was an OLD one)
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir/Madam,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

For any further assistance, please feel free to write us at [protected]@lge.com

Regards,
LG Customer Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7063
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information