LG Electronics — VEGETABLE BASKET REPLACEMENT IN REFRIGERATOR

PAWAN MODI55

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan

Dear Sirs,

I had contacted several times your LG Service Centre and have spoken to LG Officers at Jaipur and regret to inform that categorically informed that they will not be able to help to replace the Vegetable Basket which I had purchased Single Door Refrigerator Model No. GL265GL (AMSQEBN-(IN), the Vegetable basket No. 043390JF1017 has broken and i had approached service centre at Jaipur and LG Call Centre . On contacting I was informed that they have discontinued the above model and as such it will not be possible to replace. PLEASE NOTE THAT AS LG OFFICERS INFORMED THAT AFTER 5 YEARS THEY REPLACE THE MODEL AND DO NOT TAKE ANY RESPONSIBILITY FOR SPARES/ACCESSORIES.

Please note that we in India do not buy a product for 5 years and replace the same we people take for life time which can run atleast 20 years.
We have requested several times to send the above model vegetable tray to your Jaipur Service deptt. Office so that the same can be replaced and for this we are ready to pay the amount.

With kind regards,
PAWAN MODI
Mobile: [protected]

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Asha Mohan

from Chennai, Tamil Nadu

LG Refrigerator — Vegetable tray

Unable to slide in veg tray, with cover-acrylic cover does not sit on the veg container.

Have been trying a toll free no on the guaranty card and it is engaged for one full day.

KOUSHIK CHAKRABORTI

from Hyderabad, Telangana

Refrigerator — REPLACEMENT OF BROKEN VEGETABLE BASKET

I PURCHASED ONE REFRIGERATOR OF 290 LITRE CAPACITY - MODEL - GL338 VA4. DURING USE WE BROKE THE BASKET. I COMPLAINT FOR A REPLACEMENT (ON NEW PURCHASE BASIS) ON 23.12.2009 VIDE COMPLAINT NUMBER C09C230817.

INSPITE OF REPEATED REQUEST AND REMINDER TO SERVICE CENTER I DIDNOT RECEIVED THE BASKET TILL DATE. MOREOVER SERVICE CENTER PEOPLE ASKED ME TO CONTACT HIGHER AUTHORITY FOR THE REPLACEMENT (ON NEW PURCHASE BASIS).

I WANT TO KNOW WHOM SHALL I COMPLAINT FOR THE SAME, BECAUSE I HAVE ALREADY WAITED FOR 2 MONTHS

jitendrapatel

from Ahmedabad, Gujarat

LG REFRIGERATION — REPLACEMENT OF REFRIGERATION

COMPENSATION FOR HARASSMENT FOR FOR NOT REPLACEMENT OF REFRIGERATION FROM COMPANY AS WELL AS RAMESH CORPORATIN . I HAD PURCHASED REFRIGERATION FROM RAMESH CORPORATION BUT REFRIGERATION IS NOT WORKING SO I HAD GIVE THE NOTICE BY MY ADVOCATE ON 21/10/2011 BUT TILL DATE NOT REPLACEMENT HAD BEEN MADE SO I REQUEST FOR COMPENSATION OF 15000/- FROM CO AS WELL RAMESH CORPORATION

LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

swapn_31

from Mumbai, Maharashtra

I have the same problem of new basket for LG refrigerator, Model no. GL-254VM5/2009, 240 litre. I could not find it anywhere in Agraa.
Please tell me that where in Agra I can get this.