[Resolved]  LG Electronics — Window AC not repaired after committing

Address:East Singhbhum, Jharkhand

Hi,
My window AC was not working and I called upon a representative to check the problem. He checked it on 2nd May 2012 and said that the compressor was faulty and will have to be replaced for which he told that the AC has to be taken to the service centre. I agreed upon it and my AC was taken away on 3rd May 2012 with an assurance that the AC will be given back within 3 days. He had told that the model is old and since old compressor is not manufactured any more, hence rotary compressor will be fitted. I had no problems with that. Now, its 15th May, and still no news is there about my AC. When called upon on 11th May 2012, he told me that the AC would be positively delivered on 14th May 2012 but in vain.

I am fed up with the followups and very dissatisfied with the service. I guess I will have to use the AC after the peak season of summer is over.

The Job no is RNA[protected]
My Details :
OP Jalan
163, New Baradwari,2nd Floor,
Sakchi,
Jamshedpur-831001

Thanks,
Gaurav Jalan
[protected],[protected]
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Aug 9, 2021
Complaint marked as Resolved 
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Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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