[Resolved]  LG F8068ndp — Getting harrashment, not getting the DEMO

Address:

Bangalore, Karnataka

I want to raise a complaint against LG Customer service for harrashing me to get DEMOSTRATION of the newly purchased Washing Machine(Model F8068NDP).

I purchased the Washing Machine on 13th August,2011 from Unilet Banashankari branch.

I raised request to give DEMO on 16th August with Request Id RNA[protected].

I got call from service center person on 17th Aug 11:07AM (from contact no [protected]) and asked for a suitable time for DEMO. We scheduled it 4PM the same day.

Another person (calling from [protected]) called me around 3:30PM same day and informed me they will be in my home on the same day(17th Aug only). But no one came, so I called to the number. He informed to come next day(18th Aug,2011) around 1PM.

I called them again and again, but they were providing me on new number every time ti call(like [protected]), no one came. I have to cancel my emergency work to come to home daily as they are coming in my home.

I called LG Customer care on 20th August and found that my previous request id got already canceled automatically.

I raised my complain again and ask for Bangalore Area manager's contact no, they have given me wrong number. I have not been given the email id to raise complain.

Due to this ridiculous DEMO process, I suffered a lot, every day I am waiting for them to give DEMO in my home, and I missed important meetings at office and could not reach hospital for emergency need.

Why I am suffering by LG persons, they have no right to harrash my professional and personal life. Is it my fault to buy a washing machine from LG, or my fault to asking for a DEMO. If it's my fault, I am ready to return back the product to LG and never buy any product from LG just because I don't to be harrashed like this any more.