Address: | Mumbai City, Maharashtra | Website: | wws.lg.com/in/support/repair-service/schedule-repair |
I am struggling with this problem for the last 12days. on 5th June, I lodged this complaint with the no RNA[protected].
Subsequently I followed up on this complaint every day but the problem was never rectified. I was told the issue was with the PCB functioning and this was, after repeated followups was done today 17.06.2013.
However, the technician collected the money and quickly went back but even after 6 hours the fridge just does not cool nor is anyone in the service center of any help .i spoke to nagesh and shrikant in the service center at [protected] and apart from mouthing the same inanitities, there is little help that was offered.
I am extremely fed up with the kind of service and rest assured, would think 100 times before buying or recommending an LG product to anyone.
Let me know how I can escalate this complaint as I need this to be taken very seriously.
Rgds
sameer
[protected] Was this information helpful? |
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com
Regards,
LG Customer Support Team