[Resolved]  LG / Front Load fully automatic washing machine — Not working

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Tamil Nadu

I had purchased LG front load fully automatic washing machine on Nov 2009. After one year warranty period I gone to LG AMC for the period of three year. Fortunately only one time the Machine get repaired, after frequent follow up after the three weeks machine has been repaired. After expiring the AMC 2011, I had renewed my AMC with upto 2015 March. My bad luck the machine was repaired April 2012. Since apirl 2012 I keep on registering my complaint through customer care. The customer care only register the complaint and giving register Id. After that no one follow up is there. Since from April I tried upto customer care area service manger, general manager through telephone, there also told we will take necessary steps immediately, but no one is response. Service center person telling that, the required parts should come from LG. LG told that parts are sent to the service center. Who is telling true and who is wrong. I never expected this type of service. LG taking money from customer for Assured Maintenance Care.