[Resolved]  LG - Grs392qlc — COOLING PROBLEM IN REFRIGERATOR

Address:

North Delhi, Delhi

SIR,
i AM HAVING A REFRIGERATOR OF LG (GR-S392QLC, & THE SAME IS UNDER AMC FROM 19/03/2009 TO 18/03/2012. IT IS HAVING A CRONIC COOLING PROBLEM. ON MAKING THE COMPAINT ONLY THE ENGINEER ONCE VISITED THE SITE AND TOLD US THAT ITS COOLING COIL HAS BEEN DAMAGED AND IT WILL BE REPLACED. HOWEVER HE ALSO TOLD THAT THE COMPANY IS NOT HAVING COOLING COIL AT PRESENT IN THE STOCK.
NOW FOR THE LAST 15 DAYS WE HAD MADE SEVERAL CALLS TO THE PERSON CONCERNED BUT NOBODY IS EVEN ATTENDING THE CALL.
HOW IT IS POSSIBLE THAT A COMPANY LIKE LG IS NOT HAVING THE BASIC COOLING COIL IN THE STOCK.
IT ALMOST HAPPENS EVERY YEAR SINCE I HAD PURCHASED THE REFRIGERATOR.
KUSH KAPOOR
I-1, PARWANA VIHAR,
SECTOR 9,
ROHINI
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