LG Home Theatre — Not attending to service complaints

Arijit2012

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I have been complaining to the service centre of the LG products for a non functioning of a newly purchased Home thatre system
Every time i call , the service centre has been intimating us that the local; service centre will attend in 24 hours . I have now called them for over 7 times and have not recived any call form thier technicians. During one fo the first few calls to the national helpline no they gave me a complaint ID as RNA[protected] . After repeated calls to this no they also gave me another service centre no [protected]. this no I have tried over 50 times, either the line is busy and when it rings no one picks up.
I hope this forum takes up with LG appropriately and sorts out the matter.
my phone no is [protected]

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team