[Resolved]  LG India — NO CUSOMER SERVICE

I have 4 LG ACs at home two out of which I had bought in Sept/08. One is not working for last 7 days (only 6 months old). LG India provides worst service in consumer electronics industry. The customer care call centre nos. are like endless wait. I tried each and every option to contact LG India. Even after complaint has been registered no one has done anything. After much of a hasle LG guys came twice but didnt complete the job and left. We have a marriage at home and pain given to us by LG is irrepairable. LIFE IS NOT GOOD BUT HELL WITH LG.

I am going to setup a new home in Gurgaon and have decided not to buy any of LG's products. Its better to buy a chinese product where at least there is no expectation.

I bought an AC on 24 June 2009 and I started facing the problems with the AC since the day it was installed at my place. It has not been cooling properly. I launched the complaint on the same day i.e. 25 june to the dealer through whom I got the AC and he told me that my complaint woudl be attended in 24 hrs. Next day I reminded him again and he told me that he will get it fixed. After that he stopped taking my calls. I launched a complaint through phone on LG customer care and my complaint number is N9C62713740 on 27 June 2009. I have reminded them 3 times through phone. At the same time I filed my complaint through email at [protected]@lgindia.com and through email my complaint number is[protected]. Today is 30 June. I think this is the worst customer care service given by any consumer durable company and no one is responding either through mail or through phone. LG you are bad and you have lost your customer. I will never ever take your products again. I want you to take strict action against the dealer and get the problem fixed asap.

lg's automatic washing machine turbo wonder Complaints - no service
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lg's automatic washing machine turbo wonder
Posted:[protected] by Mr.ajai Porwal Send email
no service
I own an lg turbo wonder automatic machine -6 kg - bought on dt dec 2007 which has suddenly run out of order, having complained on dt 21 july 2009 at service center at jain mandir civil lines moradabad a gentle man turned late evening at 8 pm and after seeing the machine he simply stated his non-efficiency to look into it and went back to send the other specialist who has not turned as yet ..Is this we expect from a world class company's service which promises to give service with in 24 hoursof the complaint ? may be thy stand for the customers in the meteropols if this is so then why distributors in corporate town and sing life is good. i think that company focuses it s' strategies on presenting advertisements with super stars to bait the common man, better part some profit to upgrade the after sales services., so that a customer may step up the show room

in Bhiwani (Haryana)
here is not avilable free microwave class
so please provide this service in Bhiwani hurry..
we will wating yor reply
BY Shweta Goyal ([protected])

I brought LG Refrigerator GL- 478YTX4 from Bhatia Electronics, Kunjpura Road, Karnal on 10/11/2009 which was delivered to me on 12/11/2009. Within a month the LG Refrigerator has developed cooling problems. We have initiated multiple complaints one after the other but every time the customer care executives comes and repair one part or the other and after few days its the same situation again. In one of the complaints they said that the refrigerator will have to be taken to service center, after taking it there for a week they brought it back with the same commitment that it is fine now. But the same thing after few days it became the same... Now when I have lodged a complaint they came and checked and said; keep your food items in the refrigerator and they will come in a day or two to check if the food items have become stale... It has been a horrible experience for me buying a LG Product. If the product is not replaced now then I will be forced to go to the consumer court and take necessary action. : Details: Name Radha Govind Dham, Serial No: 902LPUH000790; Mobile Number: [protected]; Contact: Anshul Gupta