[Resolved] LG India — Faulty TV not being repaired even after 5 months | |
I am the unfortunate posessor of a Projection TV of LG electronics, I bought it for Rs1, 25, 000/=Jan2004, since the day I bought it, something or the other would breakdown every year & I had to run around to get it repaired. Last december it broke down again & I called up the incharge of the local LG service center & told him of my complaint on mobile no[protected] a gentleman called Dharampal, he assured me that he would get it repaired at the earliest. Ater 15 days when nobody came to check the tv I called upLG customer care on [protected] & got a sms on my mobile, they gave a complaint noN9C11607640 dated16/01/2009 at 18.40 hrs.After 2-3 days a service engg turned up & informed me that they would have to take the tv to the service center. They took the tv after 1 month they informed me that due to unavailability of spares the tv was beyond repair & they would try to get me some sort of compensation from the company. I am still waiting for the same, in fact the incharge of the LG office Mr Sahu mo no[protected] has stopped attending my calls.I had called up the LG customer care on 3/3/2009 at 12.52 appraising of my problem they sent me an sms giving my requesr id as N9C30304179 sent from mo number[protected], till today I am waiting from some action to be taken by the company, I am repenting the day I decided to buy such a costly tv from LG under the WRONG impression that I am truly buying a world class product from a world reknowned electronics company. The tv is still lying at the service center & after 5 months I am running around like a beggar to get justice from the company, please help me Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
I am dealer in Koregaon (Satara district ), your service person came to our show room, 6 months before to repair 2 LG flatron 1200watt.Spare parts of both TV sets he carried out with himself for repair.Even after 6 months their is no any responnce from service centre, we are loosing customer .
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faulty tv not got repaired even after 2 months
I am from Panchgani and had bought a LG Micro Oven and now its convention mode is not working, Can you please help me connect to the LG service center in Satara.
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