LG India — Bad Product Plasma TV | |
I bought an LG plasma TV, actually i gifted that to my mom on 12th may 2009, and on 23rd july the tv was not functioning, there was no picture and there was only the sound that was coming .I called them the next day 24th and they scheduled a service tech who came out the next day and said that the panel was bad and that needs to be replaced, and he said that he will order the part and he ordered it the same day and since then till now the part is not available and when i call them i get the run around .They say that the part has to come from noida or some place and was not available any where and when i called the tech, he said he will get the tv replaced and that made me feel better, and he never showed up after that at all.Its very bad the way they treat their customers, i have an LG microwave, a split a/c and a refrigerator and not to mention three mobile phone's and i am serious thought .i dont think i will ever buy an lg product after this . Was this information helpful? | |
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P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
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LG CTC 21 I and the Model is 21FAZAG
There are two issues with the TV:
1) Auto switch on.
2)Volume raising automatically.
The Service Engineer came and simply eneable the child lock on and informed us the problem was solved.I made multiple complaints, but still no positive response from them
If they do not fix this kind of issues in the specified model, Sure I will escalate this in the consumer court.
Regards,
E.Elavazhagan