[Resolved]  LG India Ltd / Split Acs — AMC FOR SPLIT ACs

Address:

West Godavari, Andhra Pradesh

We have entered into AMC for 10 split ACswith Srinivasa Electronics, Tadepalligudem,A.P, who are the authorised Service centre for LG, on 13/05/2010. We have made several complaints regarding ne AC which is not functioning. Service engineer from Tadepalligudem visited and said that he will come again with spares, but did'nt. Another person came from Eluru and he also could not repair the AC. Finally a complaint was made with request ID RNA[protected] on 22.02.2011 regarding the same AC. Service engineer came from Tadepalligudem and took away panel board on 23.02.2011 and so far has not replaced the same. But to our surprise the complaint was closed without confirming the same from us.
We have also two Split ACs with timer in our ATM room for which there is no AMC. The timer is not working and we have made complaint with service centre under the above ID about this and also wanted to enter into AMC for which there is no response till date.
CONTACT No. [protected]