[Resolved]  LG KM 900 — repair

Address:Pune, Maharashtra

My brother gifted me mobile LG km900 from U.K, now the touch screen is not working properly & Indian Service centre of LG Mobiles asking for 16500- for repair the mobile. The mobile Phone cost is 18000/- then how the repairing cost is so high is there any other solution?????? please replay me on [protected]@india.com


Thank you & Regards,
Shardul
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Aug 13, 2020
Complaint marked as Resolved 
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LG KM 900 — Service complaint

My LG KM 900 is automatically dead and when i brought it to ASC Meerut on (29 September) they gave me time for 2 days but after 2 days they asked for more days as they have ordered for required parts and after a month today on 27 September 2010 they are saying that your set is dead and can not be repaired by us, but meanwhile they were convincing me that it will be repaired soon and they gave me estimated amount of around 500RS to 1,000RS as they said the PCB is broken, but now they are saying that this can not be repaired as this is water damaged set and now out of warranty. so i want to ask one thing if it was water damaged then why did not they tell me at that time when i brought it to ASC.
Now they are giving me estimated amount for repairing the handset around 5,000rs as the set is out of warranty now, but when i brought it to ASC at that time it was a in warranty handset.

Here i want to ask one thing that have i done any mistake by purchasing such a expensive LG product.

So plz do the need full ASAP...........

Waiting for your kind response.........................

LG KM 900 — service issue

hi,

i have a LG KM900 worth rs/19,000. and i repaired it from LG authorized service center Meerut and they told me after a month that it is water damaged cell but still we are repairing it free of cost and i need to pay only for PCB worth rs/250. and i gave them rs 250. Bill no. 1830 but after a month again i faced a problem and i went to ASC then again i replaced a part LCD worth rs/1875. bill no. 1297 then i see that my PCB is stuck by the cello tape then I called ASC manager Mr. Jyoti and he said that last time they repaired my cell free of cost but i have a bill for PCB replacement. then why did they stuck PCB by cello tape.
but i am not getting any satisfactorily answer from any body.
still my cell is in service center and they are not even able to switch it on, and its been three days.
now warranty of my cell is out dated.

PLZ. reply me if anyone can give me any solution for it.
Tajvir Negi
Meerut
[protected]

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