[Resolved] LG - LCD 32 Inches Televivion Model - LG LCD 32LG80fr — Faulty LCD T.V. sold and very poor after sale services | |
I had purchased a LCD 32 inches T.V. model is -LG LCD 32LG80FR from Electronics Paradise North, 13 Vaishali main road Pitampura on 08.10.09.The product has a defect, it's USB device connecter is not functional.Person, Mr. Mahesh came to attend the complaint n demo (Service request no. C09A242695) checked the product and found that the USB device connector has some problem and he forwarded the complaint in the LG office to Mr.Amit Vasan (supervisor Rajouri Garden, LG) but no action has been taken so far. The product is under warranty. We have again reminded the concerned people but no appropriate answer was given .Please take the necessary action soon as we are unable to use the bought product properly.It is a very costly item and should be replaced immediately with a new ,properly functioning T.V. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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LG 32LG80FR LCD TV — Poor Service
Hi Friends.I have purchased LG LCD TV around June2010. On time of demo we have found that there is problem in reception of few channels. I have registered the complaint on 21Oct10 (C10A2318338) on registration I have been informed that the complaint will attended within 24Hrs; however it was attended after 8 days that to after repeated follow-up with local LG service center. The issue is still not resolved as some components are required for same.
The service center / call center has very good excuse every time you call them "No power", "System is down", "e-mail not working" etc.
I would just like all that the product may be good?? but service is very poor.....
Please make sure you have good service of any product before you bye any product of any company.
Dipak