[Resolved]  LG LCD TV — Denial of service under warranty

Address:Mumbai Suburban, Maharashtra

I have a 32 inch flat screen which is under annual maintenance contrat. It is not working since last 6 moths i have been asked to wait for the parts to be replaced.The LCD screen needs to be replaced. Now after 6 month they are saying the parts is not available and cannot be replaced. I am sick and tired of calling them. I have called the area head also but he is of no help and never picks up my call now, I am planning to approach consumer court and complain about this service.

Lg india has to look into this matter ASAP.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7065
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information