[Resolved] LG Microwave — NO RESPONSE FROM LG CUSTOMER CARE

sandy6221

from Karnal, Haryana

Address:

Ludhiana, Punjab

DEAR SIR/MAM,
MY NAME IS AJAY GROVER AND MY CONTACT NUMBER IS[protected].[protected]I REQUEST YOU TO PLZ HELP ME OUT FOR MY PROBLEM WITH LG CUSTOMER CARE...I HAD PURCHASED A LG MICROWAVE AND IT IS GIVING PROBLEM AGAIN AND AGAIN.....ITS WARRANTY IZ OVER ..SO THEY TOLD ME TO DOES ITS AMC OF RS.850/- WITH THIS AMC THE CUSTOMERS WARRANTY IS EXTENDED FOR ONE YEAR ..I HAD TAKEN MY MICROWAVE TO THEIR SERVICE STATION ON THEIR RECOMENDATION SEVERAL TIMES..THEN IT WORKED OK FOR 5-6 DAYZ ...NW AGAIN IT IS GIVING ME THE PROBLEM..AND THE LG SERVICE AGENTS ARE ASKING ME TO BRING MICROWAVE TO THEIR STATION AGAIN..BUT ITS NOT ACCORDING TO THEIR RULE..THEY PROVIDE HOME SERVICE....SO PLZ HELP ME OUT BY SOLVING MY PROB...I SHALL BE VERY THANKFUL TO YOU

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related LG Electronics reviews

View all 7063 LG Electronics Reviews

Comments

ramandieps

from New Delhi, Delhi

Lg Microwave — no response

I have launched a complaint on 05 June 2011 against LG Micro Wave oven & the costumer care had given me the reference no-RMA[protected] & told me that within 24hrs are technical person will come at your place to resolve the problem but waiting more than 30hrs I had again called the costume care centre & I was surprised that there was no complaint launched after rectifying the issue they told me our technical person was not able to locate the address.
Boss I am surprised if the company if working like this without checking the availability of the client and just full filling the issues then its better company should give the extra money to some poor people’s at least they will be happy.....................
I just wanted to know whether I did a mistake buying a LG product because now I have a doughty at the time of purchasing the product company persons committed & given the many asureties but now they are not standing even on one.

Thanks
Raman
[protected]