[Resolved] LG Mobile (Gs155) — SOFTWARE NOT WORKING | |||
Dear sir This is further to my complaint made on 22.07.2010. I am sorry to say that neither the set is repaired nor I received any reply from LG which is a totally violation of Consumer Act. Previous complaint I have purchased LG Mobile (GS155) on 10th July 2010 from Paragon, 23, Inside Udiyapole, Udaipur(Rajasthan) vide VAT inv No. 34220 , IMEI No:[protected] & Sr No. 003CQSF011446. This is to inform you that since than the said mobile is not working properly & automatically switching off. Sometimes hanged & does not work for hours . We approached to the Service Center located at 31, Indraprasth Complex, Outside Delhi gate, Shastri Circle, Udaipur & we were informed that new LG sets were having similar complaints & software will have to be updated. Please be informed that after updating the software, the same problem is still persisting. We request you to kindly change our handset immediately since it is in warranty period. On the request of your customer care I have once again approached to the LG Service Center & assured by them that problem of software has been rectified now. However on coming to home after an hour I found that the complaint has not been attended to properly & set is giving the same problem. I once again request you to kindly replace the set immediately since it is in warranty period otherwise I would have no option but to register my complaint with CONSUMER COURT. Navin Sharma [protected]........ Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Hi this Ganesh, I have also purchased LG GS155 in last month but now its tarted to creat problem in head phone one side head phone is not working. today i m going to ask for replacement lets see what they say abt this
I was not aware that mobile phones were being classified as Car Driving schools these days!! Since you have had problems with the phone service centers, maybe you should consider taking your mobile to the RTO instead since you apparently think that it is a car (in disguise).
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I have purchased LG Mobile (GS155) on 10th July 2010 from Paragon, 23, Inside Udiyapole, Udaipur(Rajasthan) vide VAT inv No. 34220 , IMEI No:[protected] & Sr No. 003CQSF011446.
This is to inform you that since than the said mobile is not working properly & automatically switching off. Sometimes hanged & does not work for hours . We approached to the Service Center located at 31, Indraprasth Complex, Outside Delhi gate, Shastri Circle, Udaipur & we were informed that new LG sets were having similar complaints & software will have to be updated. Please be informed that after updating the software, the same problem is still persisting. We request you to kindly change our handset immediately since it is in warranty period.
Thanking You,
Navin Sharma
[protected]