LG Oven — Display Not Functioning | |||
LG MICROWAVE OVEN MODEL MC 7148 MS PURCHASED IN NOVEMBER 2010. ON/OFF SYSTEM NOT FUNCTIONING. DISPLAY NOT WORKING. COMPLAINT BOOKED on 22nd AUGUST 2011 UNDER NO RNA[protected]. SERVICE PERSON ATTENDED AFTER 3 DAYS AND PROMISED TO REPLACE IN A WEEK'S TIME. ALSO BOOKED ONLINE COMPLAINT ON 1ST SEPT 2011. NOW IT'S MORE THAN 3 WEEKS ELAPSED. NO INFORMATION. CANT USE THE INSTRUMENT. NO ONE IS NOW BOTHERED TO SEE WHAT HAPPENED. IS THIS CALLED CUSTOMER CARE? SUCH AN IRRESPONSIBLE TREATMENT IS NEVER EXPECTED FROM A REPUTED COMPANY LIKE LG. Was this information helpful? | |||
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No response thereafter, upon inquiring forn the toll free no they said, my tel no was not reachable so they have cancelled the complain.
Even after registering the complain on second occassion, about a week back, no response at all.
I suppose they are just waiting for the 1 yr warranty to lapse.
LG: Practically no after sale servicem very poor, would recommend not to buy any LG product.
Hem Kumar/[protected]