[Resolved]  LG Refrigerator — FROST PROBLEM & WORST SERVICE

I have purchased LG Frost Free Refrigerator Model No. 368YEQ4(VB) on dated[protected] vide tax invoice no. SF161 by paying Rs 30,250 from LG Shoppe Cams Corner (P) Ltd. Kolkata. The product is not as per its specification as there is heavy frost problem in the refrigerator. In have put forward six to eight complaints regardiing this but the company is unable to resolve the frost problem. Instead the response from the LG service centre is worst as they are unable to understand the problem and start arguing. This is very dissatisfying that I am facing the frost problem within the warranty year of the refrigerator and still there is very poor response from the company.After so many complaints the company is unable to resolve the problem and we are reluctant to retain the same defective product.
Last few complaints numbers are given below:
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Purchased from: Cams Corner (P) Ltd. Kolkata-700019
Bill no.: SF161
DATE OF PURCHASE[protected]
PROMISED WARRANTY - 1 YEAR
IN THE NAME OF - ANUJA MITTAL
RESIDING AT - 32/A RAMKRISHNA SAMADHI ROAD KOLKATA-700054
CONTACT NO. - [protected] ; [protected]
EMAIL ID - anuja.[protected]@ymail.com