[Resolved]  LG Refrigerator Model Gl242qm — Improper Commitment

Date : 23-05-09
To,
The Managing Director
LG Electectronics
Sub : Improper Commitment/Arrogant Mails
Dear Sir,
It gives me lot of pains in writing to you.My repeated mails & communications with your representatives in Kolkata had yield no results.I have purchased 1 LG GLT242QM Refridgerator on 22-06-05.The Body started to develop rusts onits outer surface from thenon.
Your representatives in Kolkata (Ms Swagata Sen) says they will only offer to give me a depreciation of 35% on the old refridgerator.
They say they will take my old refridgerator in advance & give me the cheque only after 10 days.How can I rely on them? Their behaviour is most arrogant & ruthless.
I have asked them either to give the cheque in one hand & take the refridgerator or they were given the
Option of sending me a new refriderator from their warehouse I will make make the payment for the same after deducting the depreciation value, I will also handover the old refriderator to their representatives.
But it seems your representatives in Kolkata ( India ) wants me to buy some of your competitor’s product.That’s why they says “ You take the cheque & buy Whatever Brands You want “.
This type of behavior is most unexpected from a company of repute like LG Electronics.
Looking forward for a favourable response from your end.
Thanking You
Your’s Faithfully
Pratip Kumar Mukherjee
47/1 Deshapran Sashmal Road
Sneha Kunj Apartments, Block –C
Flat-206, 2nd floor, Howrah-711101
West Bengal, India, Email : [protected]@yahoo.com