[Resolved]  LG Refrigerator — no proper response to complaint which are made from last 1 month

Address:Mumbai Suburban, Maharashtra

Sir,
I, Mr. Rohit G Santoshwar resident of Mumbai, India , using your LG refrigerator from last 8 months and am facing lots of problem with this model i made number of complains to your customer care of India but they are responding to my complains. Around 4 engineers came at my place they are just inspecting my refrigerator and saying that they will be back by 2 days with all parts which not working but they are not coming back nor they are giving me any kind of details about the progress . When i had talk with customer care they provided me with numbers of offices and different people naming Prashant Patil and Swapnil Salvi but all the numbers which they gave me are not working because of which am not able to make contact with mumbai service station also. This whole drama is going on from last 1 month and now i have reached to apogee of my patience if proper actions are not taken with in 2 working days am moving to CONSUMER COURT for my rights. So do the needful things and fix my problem as soon as possible.

my detail:
name: Rohit Santoshwar
phone: [protected]
email:[protected]@yahoo.com
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Aug 13, 2020
Complaint marked as Resolved 
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Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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