Comments
LG — No replacement during warranty
I have purchased an LG side by side double door refrigerator which is under warranty. The refrigerator has sensor and defrosting issues from day one. I had complained to LG and the service rep who attended it said it could be because of moisture. Now the refrigerator is not cooling or defrosting. I had registered a compaint on 16th. May. LG service centre says it does not have the parts and I would have to wait for more time. The area serice manager was very unprofessional and arrogant saying he cannot do anything and when asked for someone above him, said there is no one else who can help and hung up, I ha e also sent an email to LG but have not received any reponse. This is affecting us as we cannot store any food for our children as we are both working and have to stay at home. LG has bluntly refused a replacement and has said we would have to wait for the parts. This after spending 55,000 for purchasing a premium produst and all the service pomises whixh is pathetic. Dear Customer
We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com
LG Service Team
We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com
LG Service Team
61%
Complaints
7066
Pending
0
Resolved
4008
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
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LG Split A.C. — A.C. cooling problem
An A.C. purchased in the month of march 2010 from NEW GUPTA ELECTRONICS Gonda ac cooling problem persist till date. m/s New Gupta Electronic Gonda effectively not attend our complaint from date of purchased.from :
sarva u.p. gramin bank
r.o. gonda
u.p.
[protected]@upgb.com