LG Split AC — Servicing | |||
I have purchased LG Split AC in May 2010. I was promised for 3 services free but nobody has turned up from your service center "Comfort Point" despite of several calls made to service center and LG Customer Care (Complaint No. RNA[protected] dt.18.03.2011) every time I have was promised the service man will come within 24 hrs. I excepted a good product with efficent service while purchasing your product. How ever it turned out to be the hopeless service. I will suggest everbody not to take LG products b'coz of the hopeless after sale service. I have seen many complaints against Comfort Point but no action has been taken by the management to ensure satisfactory service to the customers. Hope you will look into above and do the necessary immediately. LIFE GOOD WITH LG NO NOT ALL LIFE BAD WITH LG PRODUCTS. Was this information helpful? | |||
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I am in the same shoes
[protected]
Hi,
I am one of the frustrated customer of LG.
I buy LG split AC 2 star 1 ton from Vashi outlet in May 2011. Since in one year LG promises three free service I make a call to them in Aug 2011 for Free service on there toll free no.[protected]. The customer service representative promise that I'll get call in next 24 hours for service schedule. Its been 3 days but no call. I called back again but no joy. Every time they register a new complaint number and forget. LG Sucks...
Now I call back again and got two complaint numbers 1) RNA[protected] RNA[protected] and don't know how many more I'll have in next coming days.
I am fed up with LG. Its a poor after sales service for this company. There other competitor are far ahead of them in the service area.
I'll request someone from LG to have a look in this issue asap.
I am obtaining help from consumer Court very soon as well as adding reviews to all review sites against LG products.
Regards,
Shekhar
[protected]