| Address: | Lucknow, Uttar Pradesh |
Hello,
My name is Kshitij Chaudhary and I am a consumer who purchased an LG Split AC on 19/05/2011 from JAI ELECTRONICS(Jankipuram,Lucknow).The Model Number is LSA6CR2A.The Serial Number on the bill is 102AAMY008763.I have made 8 complaints regarding the air conditioner and nothing worked out.The complaint was served the first time we made however it did not helped the cause the the problem remained.
I have tried to get in touch with few of LG Representatives and their behaviour towards the Services is horrendous and makes it feel like they anyways care a damn.
The LG Official's I spoke to are:
Mr Arshad Iqbal [protected]
Mr Abid [protected]
Mr Sharma [protected]
Mr Jatin [protected]
Mr Neeraj [protected]
They are providing a pathetic customer service and the response is awful.My new LG AC which was purchased in May has not worked a single day properly and the entire season is gone.It's been six months now and I neither have a solution nor have any reason to believe that it will be rectified.
My complaint numbers are RNA[protected]
RNA[protected]
RNA [protected]
RNA [protected]
RNA [protected]
I have few complaint number missing which I am sure they will be able to track once you run this in their system.
Dealer's Name and Number :
Mr Deepak [protected]
Thanks,
Kshitij Chaudhary Was this information helpful? | 
The representatives who have been calling me are more concerned to find my faults if any to ensure they can get out of this by showing the other side of picture(which really does not exist).
I spoke to Mr Abid today and he said that his service center agent was not allowed to do the required inspection of the machine when I answered him back he immediately went off his words and said he is sorry to say that.
Wow...
.
Thanks,
Kshitij Chaudhary