[Resolved] LG Split AC — BAD Product - BAD SERVICE | |||
Special Attn: Roopa Panwar Customer Service Dept. LGEIL- Head Office Greater Noida (UP) To All people in India planning to Buy LG Split AC this festival time -2010 avoid going for LG split AC, i had a horrible time -- went through bad service experience - bad and faulty product - bad LG service engineers. Attaching few images of my room wall -- if you see what this LG AC has done to my wall -- water leakage from the front panel -- registered complaint to LG customer care a service engineer walks-in -- look at it but not able the fault says need to replace a part ( God Knows which ) and that need to be shipped from other city and went saying will take 2-3 days , almost 15-20 days not to be seen and my wall got damaged which you can see on the images i uploaded and you can also see water dropping. Few days back Roopa Panwar, Customer Service Dept.,LGEIL- Head Office gave me number of Branch Manager of the city , i called him and he sent a local contractor to fix it ( mind you local contractor and not LG service engineer ) who charged me 1800 INR to fix-- he did all trick and finally applied MSEAL -- yes mseal saying its done and start AC next day- trusting him i paid and next day water started dropping again and now from two points -- what a mess. I can write more but i want people to see image and judge themselves-- Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
I totally agree with your comment.this lg product is a crap.service is very very poor
Reply
61%
Complaints
7060
Pending
0
Resolved
4008
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
View all LG Electronics contact information