[Resolved]  LG Split AC — BAD Product - BAD SERVICE

Address:Nagpur, Maharashtra

Special Attn: Roopa Panwar
Customer Service Dept.
LGEIL- Head Office
Greater Noida (UP)


To All people in India planning to Buy LG Split AC this festival time -2010 avoid going for LG split AC, i had a horrible time -- went through bad service experience - bad and faulty product - bad LG service engineers.

Attaching few images of my room wall -- if you see what this LG AC has done to my wall -- water leakage from the front panel -- registered complaint to LG customer care a service engineer walks-in -- look at it but not able the fault says need to replace a part ( God Knows which ) and that need to be shipped from other city and went saying will take 2-3 days , almost 15-20 days not to be seen and my wall got damaged which you can see on the images i uploaded and you can also see water dropping.

Few days back Roopa Panwar, Customer Service Dept.,LGEIL- Head Office gave me number of Branch Manager of the city , i called him and he sent a local contractor to fix it ( mind you local contractor and not LG service engineer ) who charged me 1800 INR to fix-- he did all trick and finally applied MSEAL -- yes mseal saying its done and start AC next day- trusting him i paid and next day water started dropping again and now from two points -- what a mess.

I can write more but i want people to see image and judge themselves--
+4 photos
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Aug 13, 2020
Complaint marked as Resolved 
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I totally agree with your comment.this lg product is a crap.service is very very poor

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