[Resolved]  LG Split Air Conditioner — Split AC stopped working after 2 days of purchase

Address:

Chennai, Tamil Nadu

Hi,
I'm Dhinesh Babu, bought LG Split AC on 15-June-2011 and it stopped working after 2 days of purchase. Every time i am calling to the customer care the reply is 'your complaint will be resolved in 24 hrs', and now it is almost 12days x 24 hours.

If they couldn't give a service to the customer, why they should have an option of customer care, service center and all. Can someone say how to make legal action against them. I am very much frustrated now.
And i don't want to leave this issue just like that.

Please take some action against this and it is very much appreciated.

Details below:
Customer Care No: [protected]
Compliant No: RNA[protected]
Bill No: 1764
Product: LG Split Air Conditioner
Product Model: LSA5ER5S
Name: Dhinesh Babu Muthuramalingam
Contact No: [protected]
Address: Old No 2, New No 6, Kambar Street, Dandeeswaram, Velachery, Chennai- 42.

Thanks in advance,
Dhinesh Babu.