[Resolved]  LG / Washing Machine — Washing Machine not working

Address:Mumbai Suburban, Maharashtra

I purchased washing machine in year 2009 ,It is just out of warranty and has stopped working.On contacting LG customer care ,the service engineer visited once and assessed that a part costing Rs .4000 has to be replaced .My machine cost is Rs.12000 and within just 3 years ,it has come to repair that too a costly part .Is this the quality of LG products ? What is the gurantee that the other aprts of machine will work well .Why should I spend more than 1/3 of the cost in just 3 years of machine?I am not happy with LG washing machine and its services.I had Whirlpool and Godrej washing machines earlier and their span of working was minimum 6 years .LG has only good outer looks ,but it quality is 0 and it is unsatisfactry
life span .
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

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