| Address: | South Delhi, Delhi |
The repairmen at the workshop were fraudulent, they took my LG washing machine for repairing (given through the LG customer care) within a month, twice the service engineer had to visit as it was still not working.The 3rd visit made by the service engineer today informed us that the interior of the washing machine is pretty rusted.(Photograph attached for reference) We would have appreciated that this condition of the washing machine was told to us once at the time it was opened up at the workshop. Then we could have taken a decision of letting them to go ahead with the repair work.It could also be the case that they have changed the parts of my washing machine and sent it back, because they did not highlight the condition of the rusted parts.Anyways, we did not get it back from the workshop in working condition, even though it was sent there twice.First time we got it back with the drum broken, so they took it back there and then.Our washing machine was not repaired fully, and they were also given Rs 3600 (approx)
I am amazed at the callous attitude in the workshop and feel hopelessly harrased. Was this information helpful? | 
I made a complaint vide compl.no.C10A2509023 dtd.25/10/10 that washing machine top loaded is not working & your technician visited on 26th morning, found that gear box has to be replaced with mounting brackets, i give him apporval for doing the job & he told, will come with parts on 27th at 9.30am but did not
turned till 10.15am.
I received sms that above complaint has been closed with reason that customer will call again, where the question arises of calling again, It seems Customer are taken for ride to hopelesslly HARSHED.
Today again when called your no.39010901 they again registered the complaint vide No.C10A2703251.
Just now somebody called by name Mr.Siddiq he was so rude in talking to customer that he did not want to
give the contact no.of his senior & said i will see that now how will you get machine repaired by us. Is this attitude of reputed company like LG.
If any responsible person did not contacted to me, I have no choice to release my views to national press, to aware common people the attitude of LG company towards the after sales service.
Ravi Takoo
Mumbai
Mob.No.[protected]