[Resolved]  LIC Housing Finance Ltd — ECS Issue

Address:

Chennai, Tamil Nadu

Dear Sir,

I have a loan account with LIC HFL for almost a year. The monthly dues are paid by ECS as we discussed and agreed between both o[censored]s. During our initial discussion for ECS payment they did not accept Citi Bank since they told me that they are having an issue so I was asked to open a new account with some other bank for ECS payment. I have chosen IDBI and asked the personnel in LIC to check whether I could go for this particular bank and they said no issues that I can go ahead. So I have opened an account with IDBI and provided all information to LIC and ECS gone well for few months and after couple of months my ECS got rejected and got a message from LIC that it was rejected by RBI. To my surprise how RBI could reject my ECS when they could able to get payment for initial few months. So I have contacted LIC HFL officer Mrs.Udra and she advised me to close the account and open a new account stating that there might be some problem with my account and I did so. And again after opening a new account my ECS went through fine and this month it got rejected by RBI!

When I approached the bank said that they have not received any request from LIC to clear fund and all the time I was having enough fund in my account. But LIC always blaming the bank and reluctant to resolve the issue as soon as possible!

I am really tired and frustrated to handle this issue which is happening every now and then. I am sure the bank does not have an issue but the LIC HFL do not provide proper information to RBI which is getting rejected.

I would really appreciate if some one from LIC could take responsibility and resolve this ASAP.