[Resolved]  Lic Of India — LIC Website Performance

Address:Chennai, Tamil Nadu

Hi:

I have been trying to use the LIC Website. Most often the website is either down with Connection timed out error or it is extremely slow.

Last week, I tried paying the premium for the Insurance Policies with LIC. The Website performance was so slow, the connection got timed Out while I was executing the transaction through Netbanking. The Premium amount got debited from my Savings Bank account, however the transaction did not go through. I am waiting anxiously to know the status.

I contacted my Bank and they have informed that the transaction was successful, however, the Premium paid amount is not getting reflected in the LIC portal.

While I admire LIC for its services, the Website is awful in its performance.

Please assist.
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Aug 13, 2020
Complaint marked as Resolved 
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I have a complaint. I had taken LIC's money plus policy no. being[protected] from Jhansi branch. I was given a cheque for Rs.33594 vide cheque no.107545 dt.13.10.2010. Amount in figure in the cheque was correct. Amount in words was incorrect - it was written THREE THOUSAND ONLY instead of Thirty three thousand five hundred ninety four. As such, the cheque was returned to Jhansi Branch.
Two months elapsed. There is no replacement cheque. At present I am away from Jhansi. Could someone help me?
Sukumaran KN
Kuttikkottil House
Piravam PO
Ernakulam Dist., Kerala
PIN 686 664
e-mail: [protected]@yahoo.co.in
Completely agree. Even now at this point of time it is very slow that you need to wait 5 minutes tp open a single page.

Worst ever website performance which degrades the motivation of the personal cusotmer service at the LIC branch offices.

I think .. it is time some one for LIC looks into this and rethink about the maintenance contract of the web site company

Regards
Satish
I am trying to make my premium payment for LIC's ULIP from 1 week and I am stuck up in registration part. The website is so slow that I dont think I would be able to make the payment, and unfortunately tomorrow is the due date. Its really disgusting. Having such a huge number of customers and daily transaction, LIC should at least think of improving its online services.
Worst website ever. The correct policy number given shows a pop up which says ' undefined'.
Have to wait for more that 5 mins for the page to load. The basic webpage keeps on testing out aptitude and analytical skills with infinite questions. A wrong answer is shown as wrong, but a right answer asks for infinite more questions. Shame on the LIC to have such cheap webpages. Are we not paying? Doesn't it have money to spend well on websites, to make it user friendly and easily accessible? i it not your responsibility?
This cheat fund's mobile application too is a nightmare!! Worst ever, 5 stars for the development team to have been successfully looting our money!
Chinkash's reply, Dec 8, 2017
Have been trying to pay the premium since a month!!The late fee is being charged for their irresponsible work.
I am an experienced web developer and I can say, Lic should re think about their website. Why?

https://ebiz.licindia.in

1. Your password management is worst. You did all browser specific validation and very poorly tested.
2. You can't set any password limitation.
3. As per your developer, "." is not special character
4. I cant use "!" in the beginning of my new password
5. Once I created a strong password my browser is not asking to save it, that means I need to reset my password in each 3 months (quarterly), sorry I can't remember this type of password for long

Okay, now I have logged it, and after couple of clicks found the renewal section.
6. After clicking on it, transaction charges are mentioned. And after having a quick read when I click on billdesk message come "session out".

What is this LIC? I thought internet banking is to make life easier. I am missing the old site.
LIC portal sucks!!! too slow

Which loser developed this site??
Its still the same crawling website even in Sep 2019. Cant event login with valid user id/pwd. It seems LIC is does not care about customers at all. The premium payments portal https://ebiz.licindia.in/D2CPM was slow before, now it completely unusable...

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