BillDesk Customer Care
IndiaIdeas.com Limited
Customer satisfaction rating: 6%
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2337
COMPLAINTS

BillDesk Customer Care

IndiaIdeas.com Limited

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Address
515, Atma House, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009

Customer Care Phone Numbers and Contacts

Additional info
Customer satisfaction rating
6%
Complaints
2337
Pending
0
Resolved
144
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

BillDesk Complaints & Reviews

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BillDesk — suddenly I got a msg that my account debited 77 rs thru uip,billdeskpp

 Pinky Titty on Sep 18, 2019
Suddenly i got a msg that my account debit 77 rs thru upi for BILLDESKPP
I need to why my account had debit my money without my permission, , what is this nonsense I'll legal behavior how can they debit my amount in my account without my permission, i want my money back,
Nd i want a strong reason for these stupid things.
I nd i want immediate response for this...
Complaint comments  Read comments Complaint category Banks

BillDesk — amount debited my account, but merchant not credited

 Saheb Majhi on Sep 17, 2019
Sir, my name saheb majhi, hum 26august ko ek merchant wbsedcl ka payment kiya, o humar or bank ki tarapse successfully hua hai, lekin merchant payment status me felure hua hai, is liye hum dusre transaction korke merchant ko payment vej diya hai, plese refund my money 447 rupee, utr no[protected], transaction id-hdf83ce6dd64aic40879a167b08hceb39f3...
Complaint comments  Read comments Complaint category Banks

BillDesk — insurance premium paid amount is deducted from bank but not received by insurance company

 Revati Tambe on Sep 16, 2019
I had done my payment for insurance premium through google pay upi and i had paid the money to [protected]@icici upi. The payment was successful and i got message that money was deducted from my account, but i haven't got my premium paid to my insurance account. I had called to the insurance company but they said that they haven't received request for payment. If the money was deducted then it will get refunded in 3 days but i haven't got
Kindly provide update on my transaction...
Complaint comments  Read comments [1]Complaint category Insurance

BillDesk — regarding failure payment and detected in my account

 Gaurav kumar rastogi on Sep 16, 2019
Several time mail to bill desk no respond to me

Today i was transferred a amounts rs 7939 rupees on dated 14.09.2019 from my pnb account to lic premium. During the transfer period the amount 7939 rupees is deducted my pnb account but not transferred the amount to lic account.
The transaction details here bill desk/qpnb[protected]/[protected]/lic gaurav,
Please refund my amount to my account on urgent basis. My lic premium is due.
I am awaiting your reply on urgent basis....
Complaint comments  Read comments [6]Complaint category Banks

BillDesk — billdesk bescom payment failure [Resolved]

 Arivazhagan V on Sep 16, 2019
My payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from my sbi bank account.

But i received a "failure" from billdesk as shown in attached picture, but my current a/c has been debited.

Kindly look into this as bescom a/c still shows bill amount pending....
Complaint comments  Read comments [1]Complaint category Other

BillDesk — amount not received by party nor refunded to bank account

 [email protected] on Sep 16, 2019
I made a transaction of 4030 (The amount got deducted of 4075.13) from my idbi debit card no.- [protected] to uit udaipur (Rpay-pos/uitu) on 3/9/19 at 23:17. I received the message of amount being deducted from my bank but uit udaipur did not recieved it neither it got refunded into my idbi saving account - [protected].

I again tried to make a transaction of 4030 from my sister's bob debit card no. - [protected] to uit udaipur on 12/9/19 at 19:30. But again the amount got deducted from the bank account no. - [protected] and was not received by uit udaipur....
Complaint comments  Read comments Complaint category Government Organizations

BillDesk — online payment of bajaj finance

 Susil Behera on Sep 15, 2019
My name is sushil behera and i pay 5900rs on 15th sep transaction successfully done to [protected]@icici but didn't got any successful, confirmation from [protected]@icici amount deducted from bank 1st page not move for another stage then i m waiting sometimes but after sometimes i have see the payment unsuccessful. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference...
Complaint comments  Read comments Complaint category Business & Finances

BillDesk — bescom bill payment failed but amount has been debited [Resolved]

 Averil Nathalie Noronha on Sep 14, 2019
Payment to bescom monthly bill from bescom online services portal was made using billdesk internet banking option, and successfully paid from my hdfc bank account.

But i eceived a "failure" from billdesk as shown in attached picture, but current a/c has been debited.

Kindly look into this as bescom a/c still shows bill amount pending....
Complaint comments  Read comments Complaint category Banks

BillDesk — want refund of amount debited for airindia ticket booking

 nitish shahu on Sep 6, 2019
I tried to book an airindia ticket from nagpur to mumbai on 4/09/2019. The ticket was not booked and i have got no confirmation about the booking. The ticket amount inr 5802 was deducted from my sbi savings account by bill desk. I want my deducted amount to be refunded as soon as possible.
I 'm asking you to refund the deducted amount back to my bank account. Please kindly accept my request immediately....
Complaint comments  Read comments [1]Complaint category Airlines

BillDesk — payment deduction from account but air india ticket not generated

 nitish shahu on Sep 6, 2019
On 05/09/19 i tried to book airindia ticket through online. Amount was deducted, but ticket was not generated. Some error appeared on system before generating the ticket. Following are the details of transaction:
1) transaction thru bhim app
2) amount debited ₹5802
3) bhim app transaction id[protected]

Requested to credit back the amount in my account as it will affect my monthly budget hugely.

Please....
Complaint comments  Read comments Complaint category Airlines

BillDesk — payment not credited to credit card

 manjit attri on Sep 4, 2019
My name is manjit. On 31 aug 19 i made a payment of rs. 4861/- against my hsbc credit card no [protected] through bill desk. Payment deducted from my sbi a/c no [protected] and received a message for successful payment but transaction not reflected against my card till now. Last date for my payment to credit card is 07/09/2019 and i already made a payment before one week....
Complaint comments  Read comments Complaint category Credit Cards

BillDesk — up bed college fee advance 5000 till now not refunded not

 gujjar samaj on Sep 2, 2019
Fee refund
Hello sir/mam,
I have participated in 1st round of counselling o[censored]pbed 2019. So, i have submitted rs.5000 advance college fee along with counselling fee of rs.750. And i don't get the college of my choice. So according to the rules specified by the conducting body i. E. M. J. P. Rohilkhand university, this fee is refundable but till date, i don't get my fee. So please help me to refund my amount.

Below is the detail
Registration no-[protected]
Mobile no-[protected] please
Help me otherwise i will go to court against this university...
Complaint comments  Read comments [8]Complaint category Universities

BillDesk — payment not transferred to merchant but deducted from bank account

 User7890 on Aug 31, 2019
I had made an online transaction on 31st august using icici net banking to lic of india, through billdesk gateway. The amount has been deducted from my account but it did not get transferred to lic of lndia. The transaction id is [protected]. The amount is rs 27090. I got message from billdesk that there was error during the transaction. I would appreciate if the amount is refunded back to my account as soon as possible so i can make the payment again....
Complaint comments  Read comments [3]Complaint category Business & Finances

BillDesk — payment declination

 jk_amrit on Aug 30, 2019
Please note that the following payment was declined while processing through billdesk:
Company name: hdfc credit card
Card no: xxxx xxxx xxxx 74
Payment amount (Rs ps): 6615.30
Payment date: 30th august 2019
Payment through: idbi bank
Transaction identification number: qidb[protected]
When i got my amount refund because again i have to pay my bill...
Complaint comments  Read comments Complaint category Credit Cards

BillDesk — wanted refund of my booked air india ticket [Resolved]

 Afrid hussan on Aug 28, 2019
I tried to book an airindia ticket from chennai to port blair for my father jakir hussain. On august 28. The ticket was not booked and i have got no confirmation about the booking. The ticket amount inr 3, 419 was deducted from my indian overseas bank savings account by bill desk. I want my deducted amount to be refunded as soon as possible.
I 'm asking you to refund the deducted amount back to my bank account. Please kindly accept my request immediately....
Complaint comments  Read comments [1]Complaint category Airlines

BillDesk — payment deducted in my account but merchant not received

 Rahul81rathore on Aug 28, 2019
Time :-09:06pm
Date: -22/08/2019

We were opening a new account online at axis bank, for which an amount of ₹ 10000 was sought, which we paid with phonepe upi transaction id: - icid79293e3d63a4a808a5d4de950966d66, my bank successfully paid here done, but due to payment gateway server, payment could not reach axis bank here
  i also went to axis bank branch, they say that no money has come to your account. If money is received in your account, your account will be activated.
  and i have also talked to axis bank customer care, they say that no money has come...
Complaint comments  Read comments Complaint category Banks

BillDesk — no ticket booking but amount deducted from account

 skpamddae on Aug 27, 2019
Tried to book air india tickets online through sbi atm card via bill desk payment gateway on 26/08/2019 vide txn# no. Qt [protected] around 4.30 p. M. The amount rs. 7284/- has been deducted from my sbi account but no confirmation of ticket booking. There is a message for sequence error. Kindly return my amount as early as possible.
Thanking you
S k pradhan...
Complaint comments  Read comments Complaint category Online Shopping

BillDesk — amount deducted from account but status showing pending

 Yogesh Alhat on Aug 23, 2019
Dear team,

I have made a transaction of rs.4800/- towards payment of my bajaj rbl credit card on 22nd aug'19 through billdesk. Usually the transaction takes just few minutes & i get confirmation from rbl that they have received paid amount over my card. But yesterday the payment receipt shows pending status & the amount is not yet credited to my rbl card.
Please guide.

Details are as follow-:
1) payment through - bill desk (Paid through icici bank)
2) payment to -: bajaj rbl credit card
3) date-:[protected]:52:31
4) amount - rs.4800/-
Complaint comments  Read comments Complaint category Credit Cards

BillDesk — tata sky payment is not being accepted via credit card

 trtaseen on Aug 22, 2019
I am trying to recharge my tatasky service from canada via an canadian credit card and it is declining with a 'pbe10002-transaction not authorized' error. My bank says i am authorized to make international payments online. I have tried a number of times both from my credit and debit card but it still fails. My services are down for more than 2 month now and despite repeated attempts i am unable to get my subscription back up....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

BillDesk — electricity bill [payment

 shukkurch on Aug 21, 2019
Sir. Three days ago i try to my electricity bill done through bbsp i follow the all steps. That time i got message transaction failed but the amount deducted in my account again today the same result why like this. I am waiting your valuable reply
My consumer no.[protected]
Amount 704.00
Please check and credit above amount in my account please pay kind attention to my problem. Waiting for your valuable reply and immediate action thank you...
Complaint comments  Read comments Complaint category Utility Services

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