Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints(5422)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shishir Kabra
Nov 7, 2025
Nov 7, 2025
This thread was updated on Nov 7, 2025
Report
Copy

Cancelling of Auto Debit of Bill Payment

Address: 27 Patel Society, Opp Police Commissioner Office, Shahibaug, Ahmedabad, Ahmedabad, Gujarat

I am unable to login into your system to cancel auto debit for BSNL payment . My login ID is [protected]@hotmail.com . Unable to generate new password and your system is not accepting my mobile No, which may have changed over the years. Pl guide...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kavi993
from Chennai, Tamil Nadu
Nov 6, 2025
Report
Copy

Request for Revision/Refund of Duplicate EMI Payment Transactions

I attempted to make an EMI payment for my Kotak Mahindra Bank vehicle loan through net banking. During the transaction process, the webpage went blank and I did not receive any debit SMS or confirmation email from the bank. Assuming the transaction was not completed, I attempted the payment consecutively three times for an amount of ₹2, 628.28 each.

Later, I realized that multiple transactions may have been processed. I therefore...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amitpanchal72
Aug 29, 2025
Report
Copy

Payment debit from bank but not credited to biller

Address: Mumbai

I made a complaint about the payment failure to billdesk yesterday, my complaint number is 3727313. Today I tracked my complaint using there link.It is showing issue resolved but there is no credit either in my bank account or credit card.

Amount debited is 260000 paid from indusind bank using bank website from desktop computer and by using bank payments link to pay.

Today is last day of my credit card fees ....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arulkumar123
Aug 12, 2025
Report
Copy

Account debited but failure transaction.

I paid my bill via billdesk to ibps it shows failure transaction but my account was debited. lateron i paid again its successful. i would to have a refund for my failure transaction....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sreenivas50
from Hyderabad, Andhra Pradesh
Jul 22, 2025
Report
Copy

Amount debited but not credited to merchant account

I made the payment to TGSPCDL electricity bill on 19/07/2025 amount of Rs 10786/ - through UPI. My account was debited but the TSSPCDL account is not credited. MY electricity bill is still showing outstanding
MY transaction id is[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
Hi,
I made a payment via GPay scanning billdesk qr code for my SBI PO application form, and the amount has been deducted from my account. However, the payment is still showing as *pending* on the form portal, and the transaction is not reflected there.

Please look into this urgently and help process a refund as soon as possible.

Details:
Transaction Date: 12 july 2025
Amount:₹750
UPI...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: new street,kandhasaamypuram,ulundurpet 606107

I had paid my bsnl bill rs.588 through my account and it has been debited but it showing in message that payment attempt failed in bsnl portal but my amount in my account rs 588 is debited
date of incident :26/06/2025...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shabeer Pasha
May 6, 2025
Report
Copy

I paid the electricity bill not crdit in accouts

Address: hno.18-682 santosh nager miryalguda ,nalgonda dt

I paid electricity bills usc.no.[protected]&[protected] with connect with tgspdcl amout go from my account still it saying pending pls do needful

my mobile number [protected]

emailid : [protected]@gmail.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
Paid the electric city bills but it's not yet update in APSPDCL portal .Still it is showing due to amount . Kindly check and update

Electrcity service number :[protected]
Name:Venkata Subba Reddy...
Helpful
Found this helpful?
Write a comment
Report
Copy
Website: cra-nsdl.com/CRA

Sorry we are uable to process your request right now - Invalid merchant details (ERRP004).
The above is the error message, that I get when I try to use the Billdesk payment gateway for Tier I NPS payments using Protean at https://cra-nsdl.com/CRA
It is not working for my PRAN but working for my brother's PRAN, so i'm not sure what the issue is
Please fix
Thank you...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Y MURALI KRISHNA RAO
Mar 23, 2025
Report
Copy

Credit card number with 5589 8313 0197 1855

Address: VILLA 56 , SA PALM MEADOWS, KOMPALLY, SECUNDERABAD, TELANGANA

I Y MURALI KRISHNA RAO having a credit card number with [protected] have paid my bill off 76421/- on bill desk with net banking services by SBI the transaction is successful, but receipt is not generated, and screen shows error, but amount has been debited from my account on 22nd march 2025. The transaction reference number is BSBIHEP0GA7H20CHS8996924 TRANSFER TO[protected]. my email id is [protected]@yahoo.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajarya1234
from Noida, Uttar Pradesh
Jan 16, 2025
Jan 16, 2025
This thread was updated on Jan 16, 2025
Resolved
Report
Copy
Resolved

Payment paid but still not credit to credit card account

Address: Sector 128 Sultanpur Noida
Website: Bill desk

I have paid payment vai bill desk to hsbc credit card, but still not credit to Merchant
hsbc credit card no [protected]
payment date 10-1-25
Transaction no TD2501101240107916261346
bank ref no[protected]

Pls support for payment status...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sampurna Gunthadodi
Jun 8, 2024
Jun 8, 2024
This thread was updated on Jun 8, 2024
Resolved
Report
Copy
Resolved

Payment made, but not paid to LIC

Date : 08 June 2024

I have made a payment to LIC through Billdesk gateway using Gpay UPI option. The money has been deducted from my bank and transaction completed on Gpay. However the completion page did not pop up instead the payment page has come up with multiple options to pay (like online banking, UPI etc) again. I expect a refund or LIC premium payment receipt as I haven't received it....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
ranjan.animesh44
from Ranchi, Jharkhand
Mar 26, 2024
Resolved
Report
Copy
Resolved

LIC Premium payment failed in gateway but amount debited

Hello Sir/Madam,
I've made an online payment for my LIC Premium Plan through BillDesk Gateway with PhonePe. Amount was successfully debited from account using PhonePe but transaction error was there in gateway and didn't redirected to merchant. So transaction was not successful, but amount has not reverted yet or not settled with merchant by gateway.

Transaction Details screenshot attached.
Transaction Id: T2403211300192354847254br...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
PANKAJ PHADE
Mar 16, 2024
Report
Copy

Payment not credit bsnl portal

I have payment 15 march RS 247.00 ON BSNL PORTAL but not credit our bsnl account REF NO YHDF[protected] AND[protected] so kindly request please credit amount and solve query...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Solon
Mar 8, 2024
Mar 8, 2024
This thread was updated on Mar 8, 2024
Report
Copy

Tata Power Payment

Address: Mumbai

Now any mail I write to the Desk of BillDesk, I get a message saying the mail ID doesn't exist, and that I should contact the "Postmaster"!!

This is the message received from my bank :

ICICI Bank Acc XXYYY debited Rs. 1, 148.00 on 28-Feb-24 InfoBIL*ONL*00080.

This is what BillDesk wrote in response to my complaint that no acknowledgement of the amount was received, also no confirmation of money...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Bangalore branch, Mumbai head branch
Website: cetonline.karnataka.gov.in

Sir yesterday I made payment of 600 rupees but I am unknowingly made a payment two times and paid 600 extra amount, So I am kindly requesting you to refund my extra 600 rupees back to my[protected]@ybl upi address...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Hi Team,
I have made a payment of Rs 1496.50 for the LIC policy through billdesk portal. At first the payment failed but on the same QR code i have again made a payment and it got successful. But in the LIC portal, payment is still not reflecting and the last payment showed as failed. Kindly help in resolving this issue and make payment for the policy mentioned.

Amount: Rs 1496.50 /-
Date of Payment: 08-Jan-2024br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sapna Sahu
from Pune, Maharashtra
Dec 19, 2023
Resolved
Report
Copy
Resolved

Amount deducted with error "Sorry we are unable to process your request."

Website: NPS

Today 19 dec amount is deducted from bank SC whereas getting error message Sorry we are unable to process your request. I have paid for NPS . Its not reflected on portal...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
P
Ps3660956
Nov 4, 2023
Resolved
Report
Copy
Resolved

Refund not provide

Address: SARDAR PATEL PUBLIC SCHOOL SORON PRAGRAJ

Sardar patel public school ticket done but ticket not receive 97 person. Payment settle LUCKNOW ZOO ACCOUNT Transaction ID IGAQJFFLL3. ticket.[protected]@gmail.com. 27-10-23 please refund my payment...
Helpful
Found this helpful?
Write a comment
Report
Copy