BillDesk Customer Care
IndiaIdeas.com Limited
Customer satisfaction rating: 6%
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2166
COMPLAINTS

BillDesk Customer Care

IndiaIdeas.com Limited

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Address
515, Atma House, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009

Customer Care Phone Numbers and Contacts

Additional info
Customer satisfaction rating
6%
Complaints
2166
Pending
0
Resolved
124
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

BillDesk related photos (553)

BillDesk Complaints & Reviews

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BillDesk — property tax paid - amount debited from account - receipt not displayed-reg

 ajay ponnam on Apr 18, 2019
I rajeswari, property tax assessment no [protected], have made payment of property tax through online mode for demand year[protected] amounting rs. 2, 926/- (Rs. 2, 479/- + rs. 447/- penalty) through billdesk gateway in epayportal of telangana state on[protected].

Amount is debited from my sbi account, but still appears in dues. Further, receipt is not displayed.

Kindly resolve the issue and arrange to mail the receipt or refund to my account please.

Yours sincerely,

Rajeswari,
Property tax assessment no [protected]
Karimnagar...
Complaint comments  Read comments Complaint category Tax Services

BillDesk — payment failed but amount debited from bank

 Kalyan Kumar A on Apr 17, 2019
I have made a payment of 1, 00, 261.24 for my lic policy thru licindia site, after submitting bank details i got error message from bill desk but amount got debited from my bank account.

Sorry we are uable to process your request right now - invalid merchant details (Errp004).

Request you to credit back my amount to my account. I already informed to lic about this one and they asked me to wait couple of days to know the status of it. But i would like know status from bill desk team...
Complaint comments  Read comments Complaint category Insurance

BillDesk — I am completing about payment not successful

 Yogisilu on Apr 15, 2019
Hello sir,
My name yogesh kumar and i have completed a payment of 750₹ as a sbi po form fees on ibps. [email protected]
Through upi qr code
The amount was debited from my account₹750 on the date[protected] and transaction have been successful, but the ibps site is showing that transaction was not successful please payment yor fees.
So please i am requested to you that tell me reason od this transaction
Thanku so much...
Complaint comments  Read comments Complaint category Education

BillDesk — money deducted but ticket not booked

 naura jebin on Apr 14, 2019
Money was deducted from my account when i booked air india tickets from air india site but ticket is not booked. It is the second time in last week. I booked air india tickets from delhi to kozhikode for may 26th. 4020 rupees was deducted from my account. Transaction id is icidb679bcd7150492cb69def09447496ff. The transaction was done on 12th april 2019,, 12:01 am. I paid through phonepe and it says the money is deposited on parter bank....
Complaint comments  Read comments [3]Complaint category Airlines

BillDesk — did not get refund after 7-8 days

 Rupesh patekar on Apr 12, 2019
Dear team
I was recharging to my another number from google pay but that transaction did not happen and 245 rs deducted from my account and got one notification that money will be refunded in 7-8 days but still i did not get any refund to my account. I raised dispute but no response from that side. Please do needful. I am running out of minimum non maintanace balance to my bank account please do it on urgently otherwise i'll charged because of this....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

BillDesk — payment successful but company not receive

 Gaurab155 on Apr 11, 2019
Have paid an amount of rs.2057/- against renewal of my lic policy in the life insurance company ltd. Today[protected] through upi paytm facility of punjab national bank. The payment was successful and the payment was made to billdesk [email protected] reference id is[protected].

Please confirm whether the payment is credited to the life insurance company or not as i have not received any confirmation form company

Thanks......
Complaint comments  Read comments Complaint category Insurance

BillDesk — bill payment failed and not get refunded

 Shambhushan Dalvi on Apr 10, 2019
My self Shambhushan Dalvi. I did UPI transaction through Google pay app on 29 March 2019 time 5:32 pm to pay MSEDC bill. UPI Transaction ID[protected]. MSEDC account holder is my father Mr. Ghansham Shridhar Dalvi. The amount deducted and bill payment failed. My bank said amount credited to the beneficiary account. But i dont get online receipt from MSEDC . I dont know exactly what to do.If it is paid then I need payment receipt otherwise i need refund....
Complaint comments  Read comments [1]Complaint category Banks

BillDesk — bescom bill payment transaction failed

 Tanu1234 on Apr 9, 2019
I have paid electricity bill through google pay but transaction got failed twice and my Money has been deducted twice from my account. When will my money be refunded? This happened 5 days back. They have told it will be refunded by 5-7 working days but still I haven't received any money back. Please resolve my problem. The amount which was deducted is 943 twice and please what should I do to get back my money? Is there any procedures to follow up? I have included the screen shot please try to resolve as soon as possible. Thank you...
Complaint comments  Read comments Complaint category Other

BillDesk — non confirmation of payment of hdfc credit card bill

 gissandhu on Apr 9, 2019
Dear sir/madam,

On 05.04.2019, i made payment of rs 24080 towards my hdfc credit card bill, through sbi net banking, on billdesk, reference no. Qsbi[protected] transaction status is "success". My sbi account has been debited with rs, 24080, but confirmation of payment has not been received in my hdfc credit card account. Kindly confirm the same.

Regards

G. I. S. Sandhu
E mail [email protected]
Mob [protected]...
Complaint comments  Read comments [2]Complaint category Credit Cards

BillDesk — re: my refund , 149 recharge didn't credited

 [email protected] on Apr 8, 2019
I had try to recharge 149 plane on 4th April 2019 at 9:06 pm to my jio no.[protected] from Googlpay, the recharge amount has been debited from my account but recharge failed, it has shown that the payment is holded by " [email protected]", I didn't any help from the customer care please help kindly proceed me recharge on same Jio number, for reference to attach the screenshot of payment made to my jio no. [protected]...
Complaint comments  Read comments [3]Complaint category Banks

Bill Desk — not received ticket. refund

 Shalaka Cherphale on Apr 8, 2019
I booked my bus ticket on 8/5/2019 at 5:50am via msrtc bill desk. Amount of rs. 1370/- is deducted from my debit card, but ticket not received and see. Then second time i booked my ticket. Amount is again deducted. And ticket also book.

Syndicate bank debit card - inr 1, 370.00 debited to a/c on[protected]:50-for pos txn at bdr[protected]bdr00001-msrtc.

So i want my first amount refund as soon as possible.

Shalaka cherphale...
Complaint comments  Read comments Complaint category Public Transportation

BillDesk — payment got error

 Himanshu911 on Apr 7, 2019
Hello bill desk team,

I want to raise a concern regarding the amount of rs 5000 paid via bill desk on 06th mar'19 at about 10:30 pm to 11:00 pm to clear rbl bank credit card bill.

Though the amount is debited from icici bank saving account but transaction showing an error and it was not credited to rbl bank credit card.

Could you please check about this as it is already confirmed from icici bank and they told me that transaction is succesful at their end

On the other hand, i am also in touch with rbl bank to check the same.
Complaint comments  Read comments [3]Complaint category Credit Cards

BillDesk — my money not credited

 TENNETI ANJANEYA PRASANNA on Apr 6, 2019
On april 1st, 2019, i made a transaction of rs 6931/- towards hdfc credit card through sbi internet banking. Now sbi says the transaction was successful whereas bill desk support says transaction was a failure. Meanwhile i have lost my money. This is something which is unusual. I just request that my money be returned as soon as possible as already it's too late. Transaction reference id is qsbi[protected]...
Complaint comments  Read comments [1]Complaint category Credit Cards

BillDesk — transaction issue

 Satyapal kumawat on Apr 4, 2019
Sir 16 March ko Google pay se electricity bill payment kiya tha lekin bill paid nhi hua or account se rupees debit ho gye. Google pey se samprk krne pr 21 march ko compleint likhi gyi jiske no.Google Pay Support Inquiry - Case ID [[protected]] ye h. Or 7 business days me rupyee refund krne k liye bola gya tha lekin 18days baad bhi abhi Tak rupyee refund nhi hue.or Google pay me samprk krne pr ab koi santoshjanak jwab nhi milta hai. Len-den ki detail is prakar h...
Upi tranjection no.[protected]
Payment amount। RS.10589
Time 06:49pm on 16 March 2019
Google play...
Complaint comments  Read comments Complaint category Products & Services

Bill Desk — transaction issue

 Satyapal kumawat on Apr 4, 2019
Sir 16 March ko Google pay se electricity bill payment kiya tha lekin bill paid nhi hua or account se rupees debit ho gye. Google pey se samprk krne pr 21 march ko compleint likhi gyi jiske no.Google Pay Support Inquiry - Case ID [[protected]] ye h. Or 7 business days me rupyee refund krne k liye bola gya tha lekin 18days baad bhi abhi Tak rupyee refund nhi hue.or Google pay me samprk krne pr ab koi santoshjanak jwab nhi milta hai. Len-den ki detail is prakar h...
Upi tranjection no.[protected]
Payment amount। RS.10589
Time 06:49pm on 16 March 2019
Google play...
Complaint comments  Read comments Complaint category Products & Services

BillDesk — transaction amount debited but not confirmed

 mahesh kumar 765 on Apr 3, 2019
On 3rd april 2019, i made a payment of rs. 3011.80/- only towards my sbi internet banking. Transaction reference number is qsbi[protected]igafvgigo7.
The money has been debited from sbi account but confirmation message from bill desk for the same wasn't received. Please look into the matter as soon as possible

Please its urgent...
Complaint comments  Read comments Complaint category Government Organizations

BillDesk — non confirmation of transaction

 TENNETI ANJANEYA PRASANNA on Apr 3, 2019
On 1st april 2019, i made a payment of rs. 6931/- only towards hdfc credit card bill from my sbi internet banking. Transaction reference number is qsbi[protected].
The money has been debited from sbi account but confirmation message from bill desk for the same wasn't received. Please look into the matter as soon as possible. Even after two days there is not any confirmation.
Thanks...
Complaint comments  Read comments [1]Complaint category Credit Cards

BillDesk — spotify

 keshavkumar4699 on Apr 2, 2019
I have paid to billdesk with transactionID[protected] for premium subscription in spotify (Date: 02/04/2019 Time: 8:41PM).
But, even after paymet of Rs.66 (applied for student subscription) billdesk payment gateway was unresponsive and the payment was not completed. Hence, I didn't get my premium subscription. Please resolve my issue as soon as possible. I want my money refund in my account.
phone: [protected]...
Complaint comments  Read comments Complaint category Online Shopping

BillDesk — didnt receive transaction receipt for sbi po online fee payment

 Parimaladevi Palanichamy on Apr 2, 2019
Hi mam,

Today i have made a payment of 750 for sbi po exam and I didnt receive the transaction bill receipt.
But from the application side i can see the fee as paid.
from bank account, the status is success.

Hi Mam/Sir,

Today I have paid Rs.765 for SBI exam, but i didnt get the acknowledgement receipt and email stating that its successful. But the amount is debited and the status is successful from bank account, and from the application print also the fee is paid. But from Billdesk side the page is not responded for a long time, and I...
Complaint comments  Read comments [1]Complaint category Institutes

BillDesk — tata sky amount has not been credited to my account

 Sudhanshu ambiye on Apr 1, 2019
On March 31st 2019, i recharged rs 2200 to my tata sky account no [protected] via my icici bank upi. The amount was immediately deducted from my icici account but still not been credited to tata sky account. Tata sky people are denying of such activity. My upi transaction id and bank sms are

Dear Customer, acct XX9088 has been debited for Rs.2200.00 on 31-Mar-19 towards linked [email protected] UPI Ref no[protected]...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

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