BillDesk Customer Care
IndiaIdeas.com Limited
Customer satisfaction rating: 6%
Submit a Complaint
2108
COMPLAINTS

BillDesk Customer Care

IndiaIdeas.com Limited

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Address
515, Atma House, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009

Customer Care Phone Numbers and Contacts

Additional info
Customer satisfaction rating
6%
Complaints
2108
Pending
0
Resolved
122
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

BillDesk related photos (523)

BillDesk Complaints & Reviews

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BillDesk — bescom payment failure but account debited [Resolved]

 Skbg on Feb 17, 2019
Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our axis bank corporate account.

But we received a "failure" from billdesk as shown in attached picture, but our current a/c has been debited.

Kindly look into this as bescom a/c still shows bill amount pending....
Complaint comments  Read comments [2]Complaint category Other

BillDesk — transaction no piob7180231286

 bhamidipati subbarao on Feb 16, 2019
I have been repaying my credit card bills from bill desk for quite a number of years.
On 4th feb i have repaid an amount of rs10000 towards corpiratiin bank credit card bearing 0816 as last digits inadvertently from your lic credit card repayment site.
The transaction number is piob[protected].
The bank authorities have informed that they didn't get automatic credit for the amount.
They have deducted my sb account for the amount.

I request your goodself to look into the issue and see that the amount is credited to my sb account at the earliest.
Complaint comments  Read comments Complaint category Credit Cards

BillDesk — amount got deducted from my vijaya bank account but electricity bill is not paid

 Nirmal1488 on Feb 16, 2019
I had made a net banking transaction of rupees 1870/-. But transaction got failed and on the billdesk page i got an error with message ("please try later"). But amount got deducted from my vijaya bank account. Later, i checked with bank, they said transaction is successful, please check with merchant.

Below are the details of this transaction. I request you to refund the amount of rupees 1870/- deducted from my bank account.

1. Transaction id : 23948168
2. Transaction ref id: 26174884
3. Transaction type : shopping mall payment
4. Date and approximate...
Complaint comments  Read comments [3]Complaint category Online Shopping

BillDesk — payment problem in wbsedcl

 Kanan Pal on Feb 15, 2019
Transaction made to west bengal state electricity distribution company limited (Wbsedcl) through state bank of india net banking on 13/02/2019 for rs. 2408. The amount has been debited from my bank account instantly but the amount has not been not credited to the payee (Wbsedcl).
Transaction reference of sbi is igafkgxdg7.
It is requested to kindly look into the matter at the earliest....
Complaint comments  Read comments Complaint category Banks

BillDesk — recharge

 Noob3101 on Feb 14, 2019
This website requested money for jio recharge on my phone pay account. My money was debited but recharge is still not successful.my phone pay account also shows that the money was debited, the photo of which has been attached by me below. I thus request that my recharge should be done as soon as possible
My jio plan was for 399 rupees was to be activated. It was valid for 84 days. And provided a speed of 1.5 gb per day....
Complaint comments  Read comments [2]Complaint category Banks

BillDesk — car insurance payment failed but not refunded to my account

 ArunSingh2101990 on Feb 14, 2019
Hello team,

This transaction is showing failed at the merchant end and they have confirmed that they have not received payment for this and the amount has already been debited from my hdfc bank account on 4th february.

Please can you let me know when will i receive refund for this transaction?

Upi transaction id:[protected]

To: the new india assurance co. Ltd. Billdeskpg. Newindiaassurance@icici

From: arun singh (Hdfc bank) arunsingh2101990@okhdfcbank

Google transaction id: cicagkds-otqya

Chq./ref...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

BillDesk — jio phone recharge

 Samarth dabral on Feb 13, 2019
This website requested money for jio recharge on my phone pay account. My money was debited but recharge is still not successful.my phone pay account also shows that the money was debited, the photo of which has been attached by me below. I thus request that my recharge should be done as soon as possible
My jio plan was for 399 rupees was to be activated. It was valid for 84 days. And provided a speed of 1.5 gb per day....
Complaint comments  Read comments Complaint category Internet Services

BillDesk — jio recharge not done through paytm

 Ssjodha on Feb 12, 2019
I had reachrged my jio no. Through myjio app using paytm option. I have his phone so i recharged for 49/- but yet now didn't recived that amount on my jio no. 49/- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem

Paid rs.49 to billdeskutil
At 5:12 pm.

Txn id:[protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

BillDesk — transaction status pending of hdfc credit card payment

 8929292460 on Feb 9, 2019
Sir i have payment to hdfc credit card rs.1811 buy transation status is pending and transaction reference number puti[protected] and transaction date and time[protected]:37:45 and rs.1811 debited in my axis bank account kindly solve this problem immdeatly

My mob. No. [protected]
My e mail id: shriramjitender38@gmail.com

Thanks
Jitender kumar jha...
Complaint comments  Read comments [3]Complaint category Credit Cards

BillDesk — my electricity not done to mgvcl [Resolved]

 Amit rami9746 on Feb 9, 2019
I used phone pe app i paid my electricity bill trough phone pe app since 02-jan-2019 amount is 1047rs. Diducted my union bank
But i not recieved paid slip or massages trough mgvcl.
Transactionid-n1901021315403151103712
Billdesk transaction id-bd[protected]
So these bill not paid to mgvcl so, pls refund me

My mgvcl consumer no-[protected]

Kindly answer with my email - rami. Amit9746@gmail.com...
Complaint comments  Read comments [1]Complaint category Other

BillDesk — amount debited from my account but not paid to credit card

 anjan sen on Feb 8, 2019
I have used billdesk to pay my hsbc credit card using my indian bank netbanking.
I paid rs.80000 towards the credit card due. The money has been deducted from my indian bank account.
The details:
Withdrawal
Transfer
Billdesk
Pinb[protected]
/hsbccard/
Transfer to
[protected]
Dated: 06/02/2019 at 23:26.

The money has not been deposited to my hsbc credit card account.

Please resolve the issue at the earliest.

Thanks and regards

Anjan ananda sen...
Complaint comments  Read comments [3]Complaint category Credit Cards

BillDesk — transaction pending

 akbar1 on Feb 7, 2019
I made a payment tn-esevai, my amount debited, but still showing pending status... I need reason of status. Please post my money to cocern government,
My transation id-tncit[protected] dt:[protected]. Please release allmy pending amount to concern goverment department so that i can get my certificate earlier as earlier possible. Kindly please do my need successfully...
Complaint comments  Read comments [1]Complaint category Government Organizations

BillDesk — payment reduced but not bill not received from chennai metro water

 vinthyashri sudhakar on Feb 7, 2019
Hi

I have paid chennai metro water tax

Cmc no :[protected]

Name : thiru thanikachalam & others

Amount : 19815

Paid for this bill

Ifsc no : withdrawal transfer billdesk pinb[protected]/cmwssb/ transfer to[protected]

Transaction blank while paying bill
Amount reduced from my account, but not cleared in chennai metro wate website
Please verify

Thanking you...
Complaint comments  Read comments [1]Complaint category Government Organizations

BillDesk — cmwssb payment failed

 vinthyashri sudhakar on Feb 6, 2019
Hi

I have paid chennai metro water tax

Cmc no :[protected]

Name : thiru thanikachalam & others

Address : 82, varadamuthiyappan street sowcarpet chennai 1

Amount : 19815

Paid for this bill

Ifsc no : withdrawal transfer billdesk pinb[protected]/cmwssb/ transfer to[protected]

Transaction blank while paying bill
Amount reduced from my account, but not cleared in chennai metro wate website
Please verify

Thanking you...
Complaint comments  Read comments [1]Complaint category Banks

BillDesk — payment done and released by bank but still not reflecting

 Archikrisha on Feb 6, 2019
Hi,

Have made a credit card payment through bill desk from my hdfc bank account ref number : hga1p16ec[protected].

When i am calling at custome care :[protected], i am getting and rude answer everytime that i need a 14 digit ref number only. As per my bank and mail id have recived only this transaction ref id and this lady is not even ant to listen anythng. When i asked her connect me to some of the senior there and let handle them this query she said there is no senior and hang up the call.
Is this the ay you people work and this much the time is taken by...
Complaint comments  Read comments Complaint category Credit Cards

BillDesk — amount deducted payment failed for lic premium

 amee_r_shah on Feb 5, 2019
Today[ ihave i try to pay premium of lic policies from lic site using billdesk - net banking, amount deducted from my account for rs. 7435 but message displayed at lic site your session timeout but amount deducted and not reflect in lic. Attach snapshot of mail from bank
Please please refund the same amount which enables me to pay my pending lic premium......
Complaint comments  Read comments Complaint category Insurance

BillDesk — credit card payment status failure but amount got debited

 Ra9999722686 on Feb 4, 2019
I was trying to pay the amex credit card bill and paid rs 57, 197 through my hdfc debit card. Amount was deducted from bank but the system has shown failure status of trasaction. I made the payment on 1st feb at 11:07 am, please process the payment and credit the payment to my amex credit card or refund the same amounts to my hdfc account. I forgot to take note of the transaction id. My number is [protected], id rahul5_2091@yahoo.com. Let me know if anything else is needed. I need to make this payment urgently otherwise the bank will charge interest...
Complaint comments  Read comments [1]Complaint category Credit Cards

BillDesk — jio order not confirmed even though money debited from my account

 BharathKinnal on Feb 3, 2019
I tried recharging my reliance jio account with a data plan costing ₹398. I paid through upi to the following account - reliancejioinfocomm. Billdesk@hdfcbank. But once i paid, i didn't get a message from jio stating that my data plan was activated.

I request that the same amount be credited back to my bank account - in order to conduct the same transaction again....
Complaint comments  Read comments Complaint category Mobile Service Providers

BillDesk — recharge unsuccessful (jio) money debited

 venkatesh jyogi on Feb 3, 2019
I used phone pe app to recharge my jio number [protected] dated: 25/01/2019 by 5:10pm but my transaction is successful but recharge for my jio number is unsuccessful so that i hope i will get the refund... I was waiting for the refund from 7 days still now... And the days going on... Please refer to the screenshot provided... About the transaction...... Jyogi venkateswarlu...
Complaint comments  Read comments Complaint category Internet Services

BillDesk — recharge not done with my jio number but money deducted

 venkatesh jyogi on Feb 3, 2019
I initiated my transaction through my jio app to the phonepe and i done with my transaction from phonepe dated:25/01/2019 but money deducted jio recharge is unsuccessful... Hope i will get refund... Why such kind of problems are arising... I should get my refund as soon possible... I wait by 7 days still there is no clarity about the refund... Mobile no [protected]...
Complaint comments  Read comments [1]Complaint category Telecommunications

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