BillDesk Customer Care
IndiaIdeas.com Limited
Customer satisfaction rating: 6%
Submit a Complaint
2007
COMPLAINTS

BillDesk Customer Care

IndiaIdeas.com Limited

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Address
515, Atma House, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009

Customer Care Phone Numbers and Contacts

Additional info
Customer satisfaction rating
6%
Complaints
2007
Pending
0
Resolved
114
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

BillDesk related photos (480)

BillDesk Complaints & Reviews

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BillDesk — stop auto payment from my credit card

 rajendra.roy on Dec 11, 2018
Rajendra Roy
7:21 PM (1 minute ago)
to support, acard

Hi,

I have already made the payment using net banking. And paid the same bill amount. Can you please let me know how can I stop my above auto pay.
Biller Name: Vodafone Kolkata
Mobile Number : [protected]
Consumer Number :[protected]

I don't want this auto bill payment from my credit card from next month onwards. As I am not using above phone number it is lost. and number is blocked already. Please help me on the same.

Thanks & Regards,
Rajendra...
Complaint comments  Read comments Complaint category Mobile Handsets

BillDesk — pan application refund

 A444093 on Dec 9, 2018
I had tried filling a pan application and did my payment through billdesk but it was unsuccessful and they said they will refund the amount in 6 days... Its been 10 days and they hadnt refunded me with the money... I had attached the screenshot of the payment id with the complaint... Kindly look into this matter.. I have many complaint related to the same... Looking forward for ur response... Contact at a444093@gmail.com
Thank u!!...
Complaint comments  Read comments [2]Complaint category Tax Services

BillDesk — amount deducted to the account but not paid lic premium

 nilesh2288 on Dec 8, 2018
Dear sir/mam,

I have done a payment to canera bank empower upi apps for the pay lic premium through canera bank empower upi apps using billdesk payment gateway on the date 01/12/2018 at 2:37 pm, the amount of rs.1226.54/- was deducted from my canera bank saving account but the payment neither received by lic premium desk nor refunded to my account till today, so kindly look into the matter and refund this amount in my saving bank account as early as possible.

Transaction details:

Ref no.:[protected]
Record date.:[protected]:37 pm
Vpn...
Complaint comments  Read comments [1]Complaint category Insurance

BillDesk — payment via paytm got accepted but order got cancelled

 Shrey Padhi on Dec 7, 2018
Using the kfc mobile app, i was trying to make an online payment for my order last night. The transaction of inr 933/- went through, and deducted money from my paytm wallet, but the order couldn't be tracked. My order id is ppt[protected]. The transaction was dated 06 december 2018 at 8:07 p. M. Please look into this matter and help me get my money back....
Complaint comments  Read comments [2]Complaint category Food

BillDesk — lic premium payment done thru phonepe app did not go through

 Ravi Unadkat on Dec 6, 2018
Hello,

Below are my details.

Transaction id : c1811281233319272332366
Date : 28th nov 2018
Mode : thru phonepe app
Purpose : lic premium payment

I can still see my lic premium is not yet paid. I am working with phonepe app personals but all in vain thus far. Need your intervention on this case please.

Either refund my money back or send it over to lic as part of my premium payment.

My email id is ravi. Unadkat@gmail.com.

I have sent email as well to support@billdesk.com but no response...
Complaint comments  Read comments [2]Complaint category Insurance

BillDesk — amount debited from bank account but transaction shown as failure done via billdesk.com

 Sabaha on Dec 6, 2018
I have done transaction through bill desk to pay my hdfc credit card via corporation bank net banking on 05/12/2018 (16:25:56) for rs. 37638.00. Amount has been debited from my account but transaction shown as failure. Pl note transaction ref no pcrp[protected].
I have called hdfc customer care also and they have informed that amount has not been credited and corporation bank has informed that amount has been debited.
I have written to bill desk also on pgsupport@billdesk.com but no revert has been received. Called their customer care no but they are not helpful and told to contact...
Complaint comments  Read comments [1]Complaint category Other

BillDesk — payment failure while ordering through kfc online

 Nilesh Deepak on Dec 5, 2018
I tried ordering through KFC using UPI option from my number. The amount got transferred to billdeskpg.kfc@icici but the order was not confirmed by the restaurant. I contacted the restaurant for clarification, they said to contact the payment portal for any query. I instantly tried calling your help desk number but didn't get any response.

Kindly look into it and please reply...
Complaint comments  Read comments Complaint category Food

BillDesk — online rs. 20024.31/- debited from my axis bank without successfully message

 satishdenso2018 on Dec 5, 2018
Hi i have tried making a payment using axis bank net banking option in online nps account [xxxxxxxxxx] and the money (Rs 20024.31) was deducted from my saving account, but the transaction was shown as failure and shown error message this page can not be displayed... Etc.

I would like to request a refund in my account at the earliest, and a notification for the same.

I have messaged the customer care email : support@billdesk.com ;
And i have tried calling the customer care number multiple times. But have neither received a reply back nor did anyone pick up my...
Complaint comments  Read comments Complaint category Banks

BillDesk — upi payment got debited but bill payment was not processed

 Vaidehi Ghag on Dec 4, 2018
Dear sir / madam

I made our electricity bill payment for nov 2018 through online platform provided by mseb itself on 1 dec 2018 https://billing.mahadiscom.in/paymentpage.php and than scanning qr code given on the next page (In upi option).

Following are the transaction details
From: vaidehi vaibhav ghag (Mivaidehi@okicici)
Issuer bank: icici bank
To: indiaideas (Indiaideas@icici)
Google transaction id: cicagkcigstgjw
Upi transaction id:[protected]

My transaction was cleared immediately in google pay app but not reflected...
Complaint comments  Read comments Complaint category Banks

BillDesk — payment deducted at icici bank, but not transferred to indigo

 Sheik M. on Dec 4, 2018
I made a booking for indigo flight, ref: ber8qz on 3rd dec 2018 through icici net banking for an amount of rs. 54171, transaction ref: [protected]. The payment was successful and got deducted from my account. But while the payment was transferred from the bank to billdesk, an error message appeared.

I called indigo customer care and they informed that the payment was not received by the airlines and asked me to contact the bank. I contacted the bank they informed that payment was successful and asked me to contact the biller.

I do not have any idea, how and when my...
Complaint comments  Read comments Complaint category Airlines

BillDesk — payment deducted

 vikijash on Dec 4, 2018
Yesterday, 03.12.2018, i did a transaction for our health premium payment. Amount got debited from my account however transaction failed. Please arrange refund.

Details
Name : vishant lotlikar
Beneficiary name : apollo munich health insurance
Account no [protected]
Ifsc code corp0003317
India ideas otc no: pcrp[protected] health ins premium...
Complaint comments  Read comments [1]Complaint category Insurance

BillDesk — bill payment of 29821 is not credited since 10 days

 स्वांमी सहजानंद पॉलिटेक्निक आजमगढ़ on Nov 30, 2018
Subject: payment of consumer id of uppcl rural electrcity bill of acount[protected] refund is not credited of complaint id ap[protected]
To:
Sir my payment of 29821 of 20 nov is not complete by your side then customer care of amazon file a complaint against you. And after resolve this complaint you told that refund the amount agianst dispute id - bd[protected].
So sir kindly check why my account is not reflect this money
Yours nitesh kumar singh
Mob [protected]

 bill payment status : successful

Payer mobile number : [protected]
Complaint comments  Read comments [3]Complaint category Utility Services

BillDesk — balance debited but show transaction failed

 Shankar Yadav Jaipur on Nov 30, 2018
Sir i pay my electric bill of ajmer vidhut vitaran nigam limited (Avval) of k number[protected] by billdesk through google pay transaction successful and rs938 debited but billdesk show failed.
Rs. 938 on 28nov18.
Upi/p2m/[protected]/billdeskavvnlrj. Upi transection id[protected]
K number[protected]
Transection date 28/11/2018...
Complaint comments  Read comments [1]Complaint category Banks

BillDesk — my payment did not ctedited to tatasky.com as I paid on 16-10-2018

 mannu datta on Nov 29, 2018
I paid rupees 2200 through online payment by using my debit card by
Bill desk to tata sky
Dated on[protected]
For
Which
I
Received
Order
Detail
Containing
Tata
Sky
Transction
Id : ds[protected]
Bill desk transaction id : pjkb[protected]
And
Bank transaction id 15349649
As i paid one and half month ago but its neirther credited to www.tatasky.com nor refunded to my account....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

BillDesk — bill amount not credited in tsspdcl

 ankitham reddy on Nov 29, 2018
Transaction no; p1810211113327004227800
Utr[protected] this transaction amount not credit plese refund bank from jangareddy cell [protected]
Attached the scrand een shot so kindly please help...
Complaint comments  Read comments [2]Complaint category Government Organizations

BillDesk — payment not reached to lic and vodafone

 Jmps967 on Nov 28, 2018
I have done two transactions using icici net banking. One for lic (1700/-) and another vodafone (420.06/-). After getting successful transaction my amount was not reflecting. I waited seven days as if any issue that amount should refunded back to accept within 7days. Post seven days i wrote to mail to icici and they confirmed bill desk received amount. I lost my money and need that refund back....
Complaint comments  Read comments Complaint category Banks

BillDesk — bill paid but order has not placed

 Sowjiii on Nov 28, 2018
I have paid 665.7 to kfc website through paytm .It shows amount has been paid from paytm but no response about the order . My paytm number is [protected] on 28/11/2018 at 6:50pm . And my transaction I'd through which I have paid my amount through bill desk is PPT[protected]. respond . And my paytm transaction I'd is [protected].
There is no response when we called u too . So please do Check and write to me immediately ....
Complaint comments  Read comments Complaint category Food

BillDesk — amount of rs. 4166 deducted from paytm wallet but it is not paid to airlines [Resolved]

 shreya2205 on Nov 28, 2018
I was booking flight tickets from goindigo site, while payment i was redirected to paytm page. I paid an amount of rs. 4166 and the amount has been deducted from my paytm wallet but it has been paid to billdeskutil instead of indigo airlines. I have not got any confirmation of flight booking from the airlines. But the amount has been deducted from my account.
Kindly look into the matter and resolve it.

Payment details:
Billdeskutil order #ppt[protected]
Transaction id [protected]
[protected]:11:57 pm

I want a refund of my money....
Complaint comments  Read comments [2]Complaint category Airlines

BillDesk — amount of rs. 4166 deducted from paytm wallet but it is not paid to indigo airlines

 shreya2205 on Nov 28, 2018
I was paying rs. 4166 for indigo flight fare using paytm. Money has been deducted from paytm and transferred to billdiskutil but i have not received the ticket confirmation from the airline yet. Please look into the issue and resolve it.

Order details :
Billdeskutil order #ppt[protected]
Transaction id [protected]
[protected]:11:57 pm

I want a refund for this in my paytm account....
Complaint comments  Read comments Complaint category Airlines

BillDesk — hdfc credit card bill payment issue

 Ravi Teja Peesapati on Nov 27, 2018
I have paid my credit card payment through bill desk on nov 22nd 2018.
I am aware that it takes 3 days to credit in my card.

However, 3 working days are already over still i haven't receive the credit.

Below is my transaction identification number: psbi[protected]

Please provide the response asap.

I have tried to call the customer care number indicated in the site so many times. It is always busy. Hope i will get the better response within eod.

Thanks and regards,
Ravi...
Complaint comments  Read comments Complaint category Credit Cards

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