BillDesk Customer Care Limited
Customer satisfaction rating: 6%
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BillDesk Customer Care Limited

515, Atma House, Ashram Road
Ahmedabad District
India - 380009

Customer Care Phone Numbers and Contacts

Additional info
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

BillDesk Complaints & Reviews

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BillDesk — sir I recharge on my jio app but recharge is not done and amount is deducted from paytm

 mR. ABHI on Nov 16, 2018
My transaction id is [protected]..
Sir plz refunf my money to paytm walllet.. Its not right to deduct money and didn't recharge.. You should care of your customers.. You didn't recharge but detct the money.. Plz give my money back otherwise i can take a serious action against billdeskutil... And its a warning.. So kindly plz solve my problem.. Plz answer this complaint faster.. I need my money.. U can't do that... I need my money.. So plz give my money back...
I recharge my no. On my jio app via paytm but billdeskutil didn't recharge.. Money has deduct from paytm wallet.. But there...
Complaint comments  Read comments Complaint category Internet Services

BillDesk — amount deducted but not paid to biller

 rajneesh.kaushal on Nov 15, 2018
I have used bajaj alianz web services to buy a health insurance and they used bill desk for payment processing. I used my paytm wallet for payment and payment was successful on paytm side as amount 15256 inr has been deducted from my paytm account. However same not recieved to bajaj alianz, i contacted both bajaj alianz and paytm and they asked me to contact billdesk.

I have tried to contact bill desk customer care but no one picking phone, below is detail of my transaction

Amount - 15256
Bajaj allianz reference number[protected]
Bajaj allianz trace...
Complaint comments  Read comments Complaint category Banks

BillDesk — complaint bid no. 618524860 / payment id reference no: puti6889072317.

 navinnasta on Nov 14, 2018

With regards to the transaction from axis bank to dish tv vc no. [protected]

Payment id reference no: puti[protected]

Bid no.[protected]

Which today is day 3 and till now dish tv india officially declines payment is not received

Need explanation for delay by bill desk or why the payment is not pushed by bill desk (Payment is being hold for no reason)

Best regards,

Navin nasta

Complaint comments  Read comments [2]Complaint category Utility Services

BillDesk — payment made but service not received

 Manish Kumar Garg on Nov 14, 2018

I have made a transection through my paytm wallet to dominos but wrongly post by paytm to billdeskfood1 through order id ppt[protected] by paytm at 9.55 pm dated 12/11/2018 by paytm transection id [protected] of inr 899/-. Paytm has refused to do anything until it is confirmed by billdeskfood1.

Request you to trace my payment as per above transection id & kindly refund the same urgently.

Complaint comments  Read comments [4]Complaint category Food

BillDesk — money deducted but transaction failed

 Sneh Kant on Nov 14, 2018
My money got deducted for an order of domino from paytm made via billdesk food1 payment method but transaction fails and my order did not receive by domino now domino or even paytm is not taking responsibility and bill desk is also not replying don't know what is the issue my mobile number is [protected] paymnet id is ppt[protected] at billdesk food1...
Complaint comments  Read comments [2]Complaint category Food

BillDesk — dominos order failed but money deducted from paytm wallet to billdesk food 1

 Def Jam on Nov 13, 2018
money was deducted from my paytm wallet for dominoz to billdeskfood1 the amount was inr 182 it shows in paytm wallet statement hat money is paid to billdeskfood1.i contacted dominoz they told to contact paytm and pyatm told to billdesk.i dont know what to do . please help me to refund my money
billdesk order id #PPT(protected)
paytm wallet txn id (protected)
my mobile no (protected)
date of transaction 13nov2018 and timing of deduction of money is 12 :54pm...
Complaint comments  Read comments [2]Complaint category Food

BillDesk — amount deducted however order is not placed

 Divya Purohit on Nov 13, 2018
Dear sir/madam,
On tuesday morning i. E on 13th november 2018 i ordered dominos pizza from shanti nagar jabalpur cost of 498.00 though paytm wallet. My amount deducted from my bank but dominos told that they didn’t get payment. From paytm i received the confirmation message and the order id is ppt[protected].

I called paytm also they are telling payment showing done. And now aftere telling please contact the billdeskfood1 customer care team for further confirmation.

I need my refund as per.. Kindly look into the matter on urgent basis......
Complaint comments  Read comments [2]Complaint category Food

BillDesk — moneyyyyy deducted but order not placed

 AK chen tn on Nov 12, 2018
I have ordered medium pizza to velachery location 508 amount got deducted but didnt received any notification after that. Called to the dominoz customer care they said no order received with my contact number. I lost my amount dont order with foodbox app(all food app in one) and dont order in dominoz - they are not taking any responsibility.
I have attached my order details please help....
Complaint comments  Read comments Complaint category Food

BillDesk — credit card bill payment not credited to the bank

 adhchw on Nov 11, 2018
Bill paid for standard chartered credit card, although credit has not been made to the bank. Note below details and resolve asap.

Transaction status : success

Transaction reference number : phdf[protected]

Transaction date and time :[protected]:22:40

Standard chartered bank card no. Xxxx xxxx xxxx 7260

E-mail id. :

Mobile no.[protected]

Payment amount (Rs.) 19804.18

Pay from : hdfc bank...
Complaint comments  Read comments [2]Complaint category Credit Cards

BillDesk — money did not refunded to account

 dileep1999 on Nov 10, 2018
I was trying to do a fee payment through upi on billdesk of 106.90 rupees on nsdl website against the token no-[protected] when the transaction was done the status shown on upi app that is your transaction is successful but when i again visited on the nsdl website it shows to payment again after that i tried to contact billdesk and nsdl through mail but they didn't reply after that i contacted to bank they suggest me wait or contact billdesk but billdesk is not replying please solve my issue as soon as possible...
Complaint comments  Read comments [3]Complaint category Business & Finances

BillDesk — amount not refunded

 Navyashree Muniraju on Nov 10, 2018
Good day
On 6th nov 2018 i have booking tickets on book my show from icici net banking via bill desk.
Amount has been deducted by my account and trasvered to bill desk, but after that it has not transferred to book my show. The transaction id is bil*onl *[protected]*bill de.

Please refund my amount that is rs.511.00

Navyashree m
Complaint comments  Read comments [2]Complaint category Entertainment and Recreation

BillDesk — payment transaction pending

 rajinder kaur raji on Nov 9, 2018
Not receiving payment kreditbee loan transaction ID[protected] date 6 November 2018 time 01:57:50am payment transfer upi transfer side indiaideas@icici my Canarabank Account payment debit 8138 rs not receive kreditbee loan account my Rajinder kaur my phone no [protected]


Complaint comments  Read comments Complaint category Other

BillDesk — money debited from icici account but jio recharge not done

 Nmaxim101 on Nov 9, 2018
Money debited from my icici account for jio phone recharge via net banking option.

But jio claims transaction not processed. Phone number charged [protected].

Transaction ref. #dear customer, your account xx0424 has been debited with inr 398.00 on 08-nov-18. Info: bil*onl*[protected]*bill de.#

I am really unhappy and what to know where my money is? I want my money back asap...
Complaint comments  Read comments Complaint category Mobile Service Providers

BillDesk — non recharge of sun direct

 Shivakumar C on Nov 8, 2018
Hello, rs.650 amount has been deducted from my account to sun direct at 9 pm, 08/11/2018. But still not recharged, done online recharge by sun direct website. Please recharge or refund the amount as soon as possible. The payment is done by using debit card of axis bank we got referral number amount deduction status as message instantly but not recharged. Even called customer service of sundirect but still no use, please resolve for the same....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

BillDesk — money not transferred

 123tanmay123 on Nov 6, 2018
Money deducted from ubi account but not paid to wbsedcl. Today 6/11/2018 at 2.47pm a sum of rs4322.78 has been deducted from my account but not paid to west bengal state electricity distribution corporation limited, wbsedcl as electricity bill. P lease go through the attached screenshots which will provide you the clear idea of transaction made to transfer the money....
Complaint comments  Read comments [1]Complaint category Government Organizations

BillDesk — payment made using google pay upi money deducted but transaction failed

 Arun Jaiveer on Nov 4, 2018
Dear sir/madam,

I made a payment to hathway using google pay upi, money got deducted but transaction failed. Details below

From: arun jaiveer (Arunreyes. Tf@oksbi)
Issuer bank: state bank of india

To: googlepayhathway (Billdeskpg. Hathwaycable@icici)

Google transaction id: cicagkcc_vksyg
Upi transaction id:[protected]

Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

BillDesk — money is debited from account through net banking but not credited to receiver account

 vkuldeep4 on Nov 2, 2018
One day ago, i was trying to make a payment of 22820 rs. With punjab national bank netbanking to rbl credit card bill payment through billdesk. But its stuck in "do not refresh or press back button" for 4-5 min. And then it automatically says error. Now i am in trouble and worrying also about my payment. Please help me.

Transaction id - billdesk /ppnb[protected]/[protected]/rbl

Mobile no. - [protected]...
Complaint comments  Read comments [2]Complaint category Credit Cards

BillDesk — payment receipt not generated

 opuppal on Nov 2, 2018
I have made payment of punjab state power corporation ltd, punjab bill for rs.27500-00 on 02.11.2018 through bill desk to account
No.[protected] and transfer reference no. Pobc[protected]
But bill receipt not generated amount rs.27500-00 already debited to my bank oriental bank of commerce g. T. Road phagwara. Please credt same to my bill a/c no.[protected] r. S. Lali. Please lodge my complaint and rectify the error and inform me accordingly.
Complaint comments  Read comments [1]Complaint category Banks

BillDesk — debited my bank account twice by -18760/= on date 07.09.2018 while reference no issued only once

 gulshan.wadhwa on Nov 1, 2018
The brief points are —
While making a payment of rupees 18760/= on date 7.9.2018 to pspcl by online rtgs through my dena bank account no[protected], the txn was completed in two attempts. The same amount ie -18760/- was debited in my bank a/c on both occasion but reference no is issued once.

Mean to say that -18760/- is debited in my a/c two times and single entry reflects in pspcl a/c.

Requested to refund -18760/=...
Complaint comments  Read comments [2]Complaint category Business & Finances

BillDesk — paid electricity bill twice for the same consumer number [Resolved]

 Satya Uzumaki on Nov 1, 2018
I have paid twice for the same consumer number. I have attached both receipts of the bills. I have waited for 20 days but I didn't get any refund. Please solve my issue.
Transaction ID s are
I have paid bills on[protected] on Google pay and phone pe respectively. So kindly solve my issue and refund my amount back to my source.
Thank you.
Consumer number:[protected]...
Complaint comments  Read comments [2]Complaint category Utility Services

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