BillDesk Customer Care
IndiaIdeas.com Limited
Customer satisfaction rating: 5%
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1898
COMPLAINTS

BillDesk Customer Care

IndiaIdeas.com Limited

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Address
515, Atma House, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009

Customer Care Phone Numbers and Contacts

Additional info
Customer satisfaction rating
5%
Complaints
1898
Pending
0
Resolved
103
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

BillDesk Complaints & Reviews

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BillDesk — amount has been debited from account but payment is still pending. [Resolved]

 Prabir Ghorai on Sep 18, 2018
I have tried to pay wbsedcl through billdesk. My account has been debited the required amount but the payment is still pending. Please pay to wbsedcl soon. Here i have enclosed the required documents below, please verify it. Invoice number[protected] at 8 am 18/09/2018. The account was united bank of india and email is prabirghorai. Nrc@gmail.com. Please pay your wbsedcl....
Complaint comments  Read comments Complaint category Banks

BillDesk — i processed a payment of rs 107.00 from my sbi account through phonepe

 mohan03135 on Sep 16, 2018
I have processed an amount of rs 107.00 for making payment of pan card through upi section and entered the bhim upi id of phonepe and paid the amount. I got message from the bank that the amount had been debited from my account, but in the website of billdesk after loading some time it showed an error say "reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.". Error recived from "https://www.billdesk.com/pgidsk/pgijsp/error1.jsp"
Transaction date = 16/09/2018 transaction time= 05:02 pm...
Complaint comments  Read comments Complaint category Government Organizations

BillDesk — billdesk payment failed but money deducted from account [Resolved]

 barunxxx on Sep 14, 2018
Sir,
On 09/09/2018 i initiated online payment for https://www.wbcsconline.in application form using internet banking option which failed but money was deducted from my account at that time and an amount of rs. 261.80 was deducted. Money has not been refunded even after 2-3 working days.

Information details
Account holder. Barun mondal,
A/c[protected]
Money paid for - sujata mondal,
Purpose - wbcsc application form...
Complaint comments  Read comments Complaint category Government Organizations

BillDesk — jio billdesk payment

 Anuradha Sengupta on Sep 14, 2018
I would like to tell u that i have done a recharge of rs. 399 plan of jio on 14/9/2018 and when i make payment of it my money has deducted from my account but my payment process has been declined. So its a request from u to please check this issue and please return my money to me. And please take a strict action about ur services i'm not happy with ur service. Your company always do this type of mistake so please take a action for this type of mistake and please its a request u to refund it, to my account...
Jio no. =[protected]
Payment was made through net banking
Please refund...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

BillDesk — credit card bill status

 alekhyarao04@gmail.com on Sep 14, 2018
I paid my HDFC credit card bill on 30th August 2018.
Amount (Rs Ps): 1176.00 Payment Date: 30 th August 2018 Payment through: YES Bank Transaction Identification Number: NYBK[protected].
I dint not receive any payment message from HDFC back saying that my cc bill is paid. When I login to my account also the credit card balance is still been shown.
Please check the transaction status and do the needful....
Complaint comments  Read comments [2]Complaint category Credit Cards

BillDesk — payment received with a failure status

 ashutoshkmr on Sep 13, 2018
Dear sir/mam
I paid Rs 1434 to south bihar power distribution company limited from my saving account [protected] at 10:10:28 pm on 13/09/2018.The amout has been debited from my account but the transaaction status is showing failure.The transaction id is -npmp[protected] ;transaction refrence number-sb[protected] ; invoice no.-[protected] ; ca number[protected]

Ashutosh Kumar
mail id - mikku1234@gmail.Com...
Complaint comments  Read comments Complaint category Banks

BillDesk — transaction for gate fees

 jyotijaladi on Sep 12, 2018
I was doing my payment for the gate 2019 form fees which had an association with your website, the payment was proceeding through debit +atm pin mode. Even though the transaction for my gate fees was declined, amount of money rupees 750 has been debited from my canara bank debit card. The otp was also sent for paying the money to billdesk but after entering the otp and processing for a few seconds, the money was correctly debited but there was no successful transaction. The transaction was declined. Such a loss wont be accepted. Please revert to the comnplaint to the earliest and try returning the...
Complaint comments  Read comments [1]Complaint category Banks

BillDesk — ptet 2018 twice payment

 Bharatt Soni on Sep 12, 2018
सर ptet में सिलेक्शन होने के बाद 13 जुलाई को 22000 फीस स्वयं के sbi debit card से जमा करवाई गयी लेकिन पहली बार में payment failed हो गया और कोई print भी नहीं आई...लेकिन मोबाइल पर मेसेज आया कि 22259.5₹ पेमेंट कट गया जबकि वो सक्सेस नहीं हुआ...पेमेंट दोबारा किया गया और वो सक्सेस...
Complaint comments  Read comments Complaint category Universities

BillDesk — money deducted from a/c but it was failed transaction

 ghantapunu2015 on Sep 11, 2018
During on line payment for exam fees of west bengal set exam-18 through central bank internet banking on 11/09/2018 at 13 hrs the fees amount rs. 1011 was deducted from my central bank a/c but it shows failed transaction but money not reverted to my a/c.After couple of hours later the said money is yet to revert to my account. please resolve the matter....
Complaint comments  Read comments Complaint category Banks

BillDesk — amount has been deducted but form submission not successful

 Mansi Chaturvedi on Sep 11, 2018
I was filling cat form on 10th september and when i was doing online payment through billdesk with my punjab national bank debit card the amount was deducted from my account and then the page went blank and then after logging again the payment is still showing due... And i have contacted my bank regarding this problem and they have said that the amount has been debited from my account for cat transaction.. Solve my problem either by getting my form submit or by refunding the amount.. Plzz resolve my query as soon as possible because the last date of submitting the form is near......
Complaint comments  Read comments Complaint category Institutes

BillDesk — bijli mitra failed to receive the money transaction

 DuttaDebesh on Sep 10, 2018
I have paid my electric bill for sum of Rs.2120.00 SBI internet Banking on 10.9.18. Bijli Mitra.I am being informed by you that Bijl Mitra failed to received the amount. SBI has been confirmed that the payment have been made.Rs.2120 has been debited from account.

Date.10.9.18
Time :13:46 hrs
Company : Jaipur Vidyut Vitaran Nigam Limited, Jaipur...
Complaint comments  Read comments [2]Complaint category Government Organizations

BillDesk — need refund amount which deducted by billdesk dominos

 shrabanti adhikary on Sep 7, 2018
Dear sir/madam,

30th august i ordered dominos pizza through online.1st time when i ordered transaction was successful but order not done.2 nd time 1 tried to placed ordered this time ordered placed and my amount also deducted.

2 times my amount deducted from bank.

I called my bank customer care. They informed amount already deducted from bank.

Bank statement for your reference.

Kindly refund my amount as soon as possible.

Thanks & regards

Shrabanti adhikary...
Complaint comments  Read comments [2]Complaint category Fast Food Restaurants

BillDesk — food order

 Sparsh Khurana on Sep 5, 2018
I tried to order Pizza from domino's pizza and placed 2 orders from Rs. 376 mistakingly. But the orders didn't get registered at Domino's but the amount of Rs. 376 was deducted twice. I had a talk with the Domino's helpline guy about this and he forwarded the call to the restaurant which was supposed to take my order. I talked to them about it and they said they didn't get any of the following orders. I tried to use the order ID on Domino's online site to track my order too but to no avail.I'd like to have the refunds of both my orders ASAP please....
Complaint comments  Read comments [1]Complaint category Food

BillDesk — online property tax payment failed

 neeraj_jdn on Sep 2, 2018
Hi,

I have tried to deposit property tax for pin number - [protected], for amount of 3905 on[protected] at 22:25 (Approx), which was failed and not reflected on imc but amount deducted from my account and not refunded so far[protected]. Can you please check this and do the needful to refund it.
Please inform or connect on neeraj. Jdn@gmail.com.

Thanks,...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

BillDesk — payment cut twice

 Souravjyoti on Sep 2, 2018
This is sourav jyoti kalita.
I registered for a certificate exam on 31st august in nptel and the fees was paid via billdesk gateway. The first time i tried to pay, a popup came that this path is insecure. So i cancelled it and tried it again using another browser. This time it did not show the popup. But after the payment, i received two sms regarding the payment and when i checked the payment statements of my bank account, it showed two payments of 1100 to nptel on today's date. I request to look into my matter and provide me the refund for the extra payment....
Complaint comments  Read comments Complaint category Other

BillDesk — payment failed but money deducted twice

 Md Enam Firdos on Sep 2, 2018
Sir,
On 31/08/2018 i initiated online payment for wbcsc application form using internet banking option which failed but money was deducted from my account both the times and an amount of rs. 1511.8 each was deducted. Money has not been refunded so far. Please refund me the amount. Thanks

Information details
Account holder. Md enam firdos,
A/c[protected]
Money paid for - zubair ahmed,
Purpose - wbcsc application form
Date - 31/08/2018...
Complaint comments  Read comments Complaint category Job & Career

BillDesk — money deducted from bank account but bill not paid.

 sandy65 on Aug 30, 2018
I paid electricity bill for dakshin haryana bijli vitran nigam (Dhbvn) through tez payment app. The money deducted from my bank account but bill not paid. The deduced amount has not been refunded back into my bank account even after 1 month. I already contacted bill desk support team a lot of times. But, they are not helping at all in this regard.

Bbps id: bd01g3793356.

I have enclosed the payment receipt also.

Please see the case.

Regards,
Sandeep sahu
Mb. [protected], [protected]...
Complaint comments  Read comments [2]Complaint category Other

BillDesk — uppcl payment of electricity bill through gateway billdesk not processed

 dev.jai59 on Aug 30, 2018
I have not received any acknowledgement receipt of payment made to uppcl through billdesk. Payment made is on 20/08/2018 of amount rs 4651 which has been debited from my account. My electricity bill status is showing said amount and unpaid please do the needful. Here are other relevant details

Amount:rs 4651
Date: 20/08/2018
Bank: icici
Transid: bil/onl/[protected]/bill desk /uppclr_n...
Complaint comments  Read comments Complaint category Banks

BillDesk — refund not provided

 Aniroodh on Aug 30, 2018
I have recharged my jio number [protected] by bill desk on 29th augest 2018 but the recharge not happend and money deducated in my paytm wallt plz help my billdask order id is npt[protected] and my pytm txn id is [protected] plz provide my refund until i will takr some legal action immediently my email id is aniroodhkaloria71@gmail.com and my number is [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

BillDesk — transaction fail to process

 Rits Soni on Aug 29, 2018
Dear Sir,

On 29/8/2018 i made online fee payment for pgvcl exam registration of Rs.500/- through my SBI Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at pgsupport@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below....
Complaint comments  Read comments Complaint category Banks

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