[Resolved]  Lic Of India — Non payment of the maturity value to the nominee

Address:

Patna, Bihar

I have grievance regarding one of the policy in the name of my late father Mr. H N Jha (Annuity No. 051Y[protected])..After his demise I have submitted all the required documents at LIC's Patna, Frazer road office..in oct 2010 and till date I have visited several times to that office but the nominee Mrs kalyani Devi ( My mother) is yet to receive the proceeds.

More over in the meantime LIC have issued two cheques (annuities of Rs.22000--approx) in the name of the policy holder who died in the month of oct 2010,for which all the related documents have been submitted including the death certificate..
Although, I expected LIC to take a lot of time to settle the issue...but this long (almost 2 years)....is something beyond the wildest of my imaginations... When I visited LIC patna in the moth of May 2012,I was made to ossicilate in between defferent deptt. of LIC this is ridiculous. (one deptt stating that we have done the neeedful & it's the finance deptt fault for the failure of non issuance of the cheque). I even went to the branch manager & he again gave me nothing but assurance that the paymnent will be made within weeks time.This to me is .sheer lack of professional aptitude.

Moreover I visited the same office this may (22/05/2012)..submitted all the documents again along with the cheques which my mother received...but since then I am continuously getting a response that the inventory ( printed cheques from bank of India) has ran out of stock and this is the reason why LIC is not issuing the cheque for the final payment..Again I fail to understand that how could any bank afford to make any client of such big stature waiting for over a month just for cheque book..specially in today's scenario where competition is getting tougher day by day..

I would be grateful if this reaches to the top brass of LIC,as they should know how some of the employees of LIC are harassing the public.
Attahced are the dicuments submitted ...