LICHFL, Thanjavur — Rejected my loan approved but did not pay back the service charges.

Address:

Thane, Maharashtra

I have applied for a transfer of my housing loan from ICICI bank to LIC Housing finance. I approached same agent who had availed me the ICICI loan for the transfer. Due to a bounce of an EMI in my saving a/c the loan approval was rejected. But its 6 months due that I have not received my service charge refund Rs. 6000/-. File no. 616764 is what the agents gave me which is lying unprocessed in the LIC Office.
How can you help me with this or what can I do to claim my refund.

Thanks & Regards
Satish Nair