Loan — Citibank not replying on Cibil Report

Address:

Karnataka

Hi team,

I need your help to get the clarification on the below 2 loans

1st : Leatop4042959 : As per the citi record the loan was closed, but in my cibil report it showing that it got ‘settled”. just for your information that on top of that i got TOPUP loan as mention below. apart of this every month i used to get the call for only 1 instalment & i used to pay it.
2nd : LRWBK14169555 : this loan was also closed & find the attached closing letter but cibil say still i have 3500/- rs still pending with this account.

guys, i am suffering a lot with this, i am losing my market repo as well as my confidence

I need loan urgent basis, but all the banks declining, because of this, even your bank also declined it (reference no is 57774 ,Loan Ref No.LGGUSF0420092) i did have a good relationship with Citi,but now i am fed up where to go noone giving me the right direction.

Just to give you the brief summary, no one from citi bank is listening to me even the customer care also not responding properly.

Sometime they are saying the second loan is the topup & sometime its a new loan, now my concern is why you gave me the new loan if i was not able to pay my existing loan, it was a clear cheating from the bank


I have some medical emergency, guys pleaase do help me


heardly appreciate if you guys please give me a call ASAP

Many thanks in Advance...

Regards
Dinesh
+91-[protected]