[Resolved] Loop Mobile — MNP Rejection with Wrong reason

todipesh

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hi,

I am having 2 numbers {[protected] & [protected]} with Loop Mobile which are under Corporate plans and Bills are being paid by me on time from last 2 years.
When I put request for MNP from Loop to Vodafone, My request was rejected stating Porting Code is wrong and while checking with Loop Customer Service desk, it was told that They wont allow direct MNP from Corporate Plans.
Also After I had put request for transferring plan from Corporate to Individual plan, Loop Mobile team is saying this plan can not be availed by me which is available on their site that to with no reason.

Thanks,
Dipesh Mehta
Cell :[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

arnold74

from Mumbai, Maharashtra

Hi Dipesh,
I'm facing similar situation, i send numeros sms from my mobile to PORT out from Loop Mobile, but some reason they blocked and keep pushing me. I just spoke to u in the phone as u said i too have to convert to normal call plan. Lets see howz going things...
Thanks
Arnold

rohit82

Hi Dipesh,

Even, I am facing same problem. They have rejected PORT change saying .They will not allow as the number has a vaidity til 2014. When i asked under which clause section of TRAI guidelines it is mentioned . Then the CC guys said TRAI has called them and informed. Funny thing which difficult to believe.

Calling them regularly and after that they saying they will allow now . I am asking reason for rejection for first time. Noodal officiers are hiding and not responding. We should sue this company for sure . They are harrasing the customer for no reson.

Thanks

RS

kumstore

Hello All,
I have 3 numbers and have submitted my application to get out of Vodafone, 3times they have rejected even though I have paid excess amount .Is there any way we can take serious action against this harassment from Vodafone.
Raj
[protected]

belifal

from Mumbai, Maharashtra

Loop Mobile is taking subscribers like us for a Royal ride and they think they can get away with this!
Wait we can take Legal action and screw them badly very soon...

ahama49

send mail to corp.[protected]@loopmobile.in and first change your corporate plan, from corporate to individual, with deatils of new individual tarrif plan and then speak to nodal officer (uday) number avilable back of your bill.

Regards
Ahamad Shaikh